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    Sky Google Hell

    This is a discussion on Sky Google Hell within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Can anyone please help - I am at my wits end. Since Sky decided to migrate to google I have ...

    1. #1
      cisclem's Avatar
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      Sky Google Hell

      Can anyone please help - I am at my wits end. Since Sky decided to migrate to google I have been unable to send/receive e-mails. This has been more than the 5 days they say it takes to migrate. I know what the problem is - my user name and password is not recognised by the google UnlockCaptha yet it is recognised when I log into MySky account. I have phoned Sky more times than I can remember and all I get is some automoton who appears to be reading from a pre-prepared script eg "we are very sorry you are having this problem" or "I appreciate how frustrated you must be" etc etc
      I have tried changing my password ( 3 times) but this does not work. I dont know what to try next and am unable to get hold of anyone at Sky who is capable of thinking for themselves
      Any advice would be greatly appreciated (other than move from Sky as I have just started a 12 month contract!)


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      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
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      Re: Sky Google Hell

      Have a read through this thread. All of the known fixes we know about are here

      http://www.skyuser.co.uk/forum/sky-e...ns-so-far.html
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #3
      youravinalarrrf's Avatar
      youravinalarrrf is offline Sky User Beta tester
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      Re: Sky Google Hell

      Can you log in here

      http://mail.tools.sky.com/

      If yes can you then go here

      http://mail.tools.sky.com/mail/

      If not what happens?

     

     

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