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    Portal Login Falure - Eternal password Loop

    This is a discussion on Portal Login Falure - Eternal password Loop within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi everyone this is my first post on this board. I have encountered a strange thing with the portal login. ...

    1. #1
      Bazzas's Avatar
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      Portal Login Falure - Eternal password Loop

      Hi everyone this is my first post on this board.

      I have encountered a strange thing with the portal login. I think that my problem is the new Mcafee security centre.

      At work I work on a mac and have absolutely no problem at all loggin in using my existing password & username. I have also tried to log on with one of our work PC's with no problem either. However when I try the same at home on my PC I enter the world of the eternal password loop.

      I have the new Mcafee security centre (the one without the privacy thing). So I cant use the turn privacy off routine) Does any body know how or if there is a privacy service in the new security suite coz I cant bloody find it. Or cookies or just something to let me bloody log in.

      See pic below of the one I use.



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    3. #2
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      Re: Portal Login Falure - Eternal password Loop

      check that McAfee is not rejecting cookies:

      To enable cookies in McAfee Internet Security.
      * Right-click the McAfee icon by your system clock or open the application from the Start Menu.
      * Click Privacy Service
      * Click Manage Users
      * The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change.
      * Click Edit
      * Click the Cookies tab
      * Select the desired option, such as Prompt users to accept cookies or Accept all cookies.
      * Click Apply

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      Re: Portal Login Falure - Eternal password Loop

      I don't use McAfee myself, but if you temporarily disable it you could test your theory. if it turns out to be causing a problem for you then I reckon

      I can see on your screenshot that you have a link to the privacy service (bottom left). So perhaps that would be a good starting point.

      .

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      Re: Portal Login Falure - Eternal password Loop

      I junked McAfee in the end, it was so slow and a virus scan of the wife's laptop took about 4 hours to do.

      I moved over to F-secure (which is what our bank recommended) and payed 45 for a 3 PC/2 year liscence.

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      Re: Portal Login Falure - Eternal password Loop

      Thanks for your speedy replies.

      In reply to gcatterall. That privacy information that you have kindly given is for the old version of McAfee Security.

      In reply to The Goat. The screen shot you see is unfortunatly not mine, its from the Mcafee site. That privacy thing does not appear on mine.

      But I might just ***k it totally off and try another one, F-secure sounds ok, is there any others that I might consider.

    7. #6
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      Re: Portal Login Falure - Eternal password Loop

      Quote Originally Posted by Bazzas View Post
      In reply to gcatterall. That privacy information that you have kindly given is for the old version of McAfee Security.
      Strange - that's what I did to fix my neighbour's problems - maybe he has an old version.....
      Anyway, alternative anti-virus products: AVG (from grisoft.com) or avast. Both are free, including include free automated updates.

      for anti-spyware: spywareblaster and 'spybot Search & Destroy' (get them both from download.com ) are very good, free for manual updates or you can pay for automatic.

      this is just my opinion, there may be better products out there but these work for me

    8. #7
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      Re: Portal Login Falure - Eternal password Loop

      go into add/remove programs and go into the uninstall routine for McAfee - then just uninstall the privacy service part leaving the rest on (unless you want another package)

      this should stop the issues...
      -------------------------------------------



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