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    Junk mail folder

    This is a discussion on Junk mail folder within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; So now we have made the switch to the Google powered mail service have all the problems with junk mail ...

    1. #1
      Luffer's Avatar
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      Junk mail folder

      So now we have made the switch to the Google powered mail service have all the problems with junk mail stopped?

      On the same topic, is it possible to disable junk filtering on the new mail set-up or are we still at the mercy of the filters? It really annoys me that they think they know what's best for me. I don't particularly mind if they use filtering, but it should be possible to disable it.


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    3. #2
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      Re: Junk mail folder

      As far as I know you cannot turn it off, I've used the Googlemail system since it opened up the Beta to the public via invites and as yet I have only seen 1 or 2 emails go into the junk folder by mistake, you can then tell the system not to junk it in future and all is well.

    4. #3
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      Re: Junk mail folder

      Quote Originally Posted by Luffer View Post
      So now we have made the switch to the Google powered mail service have all the problems with junk mail stopped?

      On the same topic, is it possible to disable junk filtering on the new mail set-up or are we still at the mercy of the filters? It really annoys me that they think they know what's best for me. I don't particularly mind if they use filtering, but it should be possible to disable it.
      I agree that it would be nice to be able to turn them off, but I have to agree with PaulSky... I think the google junk filters are god-like! I've never seen anything better.
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      Re: Junk mail folder

      Quote Originally Posted by PaulSky View Post
      As far as I know you cannot turn it off, I've used the Googlemail system since it opened up the Beta to the public via invites and as yet I have only seen 1 or 2 emails go into the junk folder by mistake, you can then tell the system not to junk it in future and all is well.
      Hmm, but it's not really okay is it. As a POP3 user I never go to the website, so how do I know if e-mail has been junked without my consent? It just means I have to force myself to use the web based mail system just to be safe.

      I have my own filtering system I use which has worked perfectly for the past 5 years or so. The most important thing about that is I have control over it, I know what the rules are and I know when things are being junked and can check.

      By all means implement a filter, but give the users the ability to disable it.

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      Re: Junk mail folder

      I sympathize. They're not going to change it though, and there is no way to force it back into the inbox automatically. You may have to go elsewhere if you really want that to filter you own junk mail.
      Last edited by the_sky_goat; 14-11-07 at 12:33 PM. Reason: appalling spelling error!
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