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    Can't get to inbox to enable POP

    This is a discussion on Can't get to inbox to enable POP within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I've been trying to get in to my inbox to enable POP since Wednesday. I've tried all the fixes ...

    1. #1
      Rodders321's Avatar
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      Can't get to inbox to enable POP

      Hi,
      I've been trying to get in to my inbox to enable POP since Wednesday. I've tried all the fixes I could find here but all to no avail. I log in to Sky okay but when I click on "check email" or "go to inbox" I get the message below.

      "Hello there. If you have just joined Sky Broadband, your Sky Email will be available soon.
      Not a Sky Broadband customer? What are you waiting for? Sign up at Sky Broadband - Broadband internet offers & broadband packages in the UK
      Link to Tools homepage
      Link to Products and services"

      Can anyone help please?


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    3. #2
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      Re: Can't get to inbox to enable POP

      Have a read through this thread see if it helps?

      http://www.skyuser.co.uk/forum/sky-e...ns-so-far.html
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #3
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      Re: Can't get to inbox to enable POP

      Thanks for response. I did read through this thread before but nothing appears to be relevant to my problem. I'm not getting error codes or anything like that, just - "Hello there, if you've just joined.. "etc etc.
      It's very frustrating and I'm soooooo disappointed with Sky.

    5. #4
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      Re: Can't get to inbox to enable POP

      What happens when you go to http://mail.tools.sky.com

      ?
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    6. #5
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      Re: Can't get to inbox to enable POP

      Just tried that a few times again. First time got a screen "Google Apps Invalid email try later", second time got invalid details, and subsequent times just get the screen renewed with the password box blank. I did change my password on this screen a few days ago following advice on the forum.

    7. #6
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      Re: Can't get to inbox to enable POP

      I think i've seen this one before - if McAfee is set to reject all cookies then google mail won't work. Make sure your browser is set to accept cookies first, then work on McAfee:

      To enable cookies in McAfee Internet Security.
      * Right-click the McAfee icon by your system clock or open the application from the Start Menu.
      * Click Privacy Service
      * Click Manage Users
      * The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change.
      * Click Edit
      * Click the Cookies tab
      * Select the desired option, such as Prompt users to accept cookies or Accept all cookies.
      * Click Apply

      Hopefully this will help.....

    8. #7
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      Re: Can't get to inbox to enable POP

      Quote Originally Posted by Rodders321 View Post
      Just tried that a few times again. First time got a screen "Google Apps Invalid email try later", second time got invalid details, and subsequent times just get the screen renewed with the password box blank. I did change my password on this screen a few days ago following advice on the forum.
      Have you tried your old password? Some people have found that it has not updated on the email portal when they had changed their password recently...
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    9. #8
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      Re: Can't get to inbox to enable POP

      If this is any consolation to you, I too am getting the same results since Wednesday when my broadband became live. All the Sky help pages either don't help or don't load. I've had an email to my hotmail account saying everything is working but can't log on to sky email. I like you, are regretting changing my ISP - 10 free email accounts my ****.

    10. #9
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      Re: Can't get to inbox to enable POP

      I'm not sure how...........but I'm in!!!!!!!!!!!!!!!! Everything has now downloaded to Thunderbird is working ok. Thanks everyone for your help.

     

     

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