doin my head in

[the_sky_goat]

Hi,

have you tried all of things mentioned on this site? Particularly the tips and solutions page (see my signature for a link)

[Rodders321]

Hi Guy,
I have exactly the same problem. Very frustrating.

[gcatterall]

check that McAfee is not rejecting cookies:

To enable cookies in McAfee Internet Security.
* Right-click the McAfee icon by your system clock or open the application from the Start Menu.
* Click Privacy Service
* Click Manage Users
* The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change.
* Click Edit
* Click the Cookies tab
* Select the desired option, such as Prompt users to accept cookies or Accept all cookies.
* Click Apply

then try https://mail.tools.sky.com/

[easy]

RODDERS.....................you lucky lucky....

did you do anything differant or did it just kinda happen?

Guy

[IWasNotTheEnemy]

check that McAfee is not rejecting cookies:

To enable cookies in McAfee Internet Security.
* Right-click the McAfee icon by your system clock or open the application from the Start Menu.
* Click Privacy Service
* Click Manage Users
* The Privacy Service window appears. Click to highlight the name of the user whose setting you wish to change.
* Click Edit
* Click the Cookies tab
* Select the desired option, such as Prompt users to accept cookies or Accept all cookies.
* Click Apply

then try https://mail.tools.sky.com/

or just uninstall the privacy service altogether as it causes more issues than its worth...

[easy]

Any more ideas as to when this is due to be sorted out?

I really am getting completely ***'ssed off with it.

[IWasNotTheEnemy]

depends if its account specific or not....might be issue with the mailbox and might need rebuilding

tbh, the issues reported on here are the minority - its all gone pretty smoothly from our end (as in hardly any calls for it - and those that have called in were just changing settings from old to new, which is very straight forward)

[easy]

depends if its account specific or not....might be issue with the mailbox and might need rebuilding


tbh, the issues reported on here are the minority - its all gone pretty smoothly from our end (as in hardly any calls for it - and those that have called in were just changing settings from old to new, which is very straight forward)

Ah yes.....and how do I find out if its account specific or whether the mailbox needs rebuilding?

Smoothly....not from where im sat im afraid, and its certainly not been very straight forward.

Cheers anyway, might ring the helpline for a laff.

Guy

[big john]

Hi, Here is the answer to get your new sky email working with outlook expres.
1) follow the email instructions
2) logon to sky email & tools tab and login
3) click on the inbox link tab
3) click on the mail settings tab ( a yellow coloured form will appear. )
4) click on the forwarding and pop tab
5) make sure this box below is ticked and then click save...
Enable POP for all mail (even mail that's already been downloaded)


Check your outlook express email by clicking send/receive and it will be okay.

Cheers
John

[the_sky_goat]

Hi, Here is the answer to get your new sky email working with outlook expres.
1) follow the email instructions
2) logon to sky email & tools tab and login
3) click on the inbox link tab
3) click on the mail settings tab ( a yellow coloured form will appear. )
4) click on the forwarding and pop tab
5) make sure this box below is ticked and then click save...
Enable POP for all mail (even mail that's already been downloaded)


Check your outlook express email by clicking send/receive and it will be okay.

Cheers
John

I think they have already voted on the British Comedy Awards 2007...

You'll have to wait until next year for your entry.