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    Sky Preventing Accessing Alternative SMTP / POP servers?

    This is a discussion on Sky Preventing Accessing Alternative SMTP / POP servers? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Originally Posted by jonathan_d are you sure its supposed to be port 993? i can't get in using that but ...

    1. #11
      spcdust's Avatar
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Quote Originally Posted by jonathan_d View Post
      are you sure its supposed to be port 993?

      i can't get in using that but i can get to the smtp on port 25 and the other on port 110
      I think port 993 is commonly used for the retrieval of e-mails from a remote server (including Sky e-mail), where as port 25 (and possibly 110) are commonly for outgoing mail to an SMTP server?

      spcdust


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    3. #12
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Quote Originally Posted by spcdust View Post
      I think port 993 is commonly used for the retrieval of e-mails from a remote server (including Sky e-mail), where as port 25 (and possibly 110) are commonly for outgoing mail to an SMTP server?

      spcdust
      Usual ports for email are 25 for outgoing SMTP and 110 for incoming POP. Skooglemail is using 465 for outgoing SMTP and 995 for incoming POP with SSL enabled. I have not heard of 993 before.

      mail.mac.com responds on port 110 and smtp.mac.com responds on port 25
      Last edited by eyemdee; 11-11-07 at 11:25 PM.

    4. #13
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      A quick google search says port 993 is used for encrypted IMAP mail, not POP
      Last edited by moleman; 11-11-07 at 11:36 PM.

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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Yup, .mac is both a imap and pop service. When you set it up Mac Mail already knows all the settings - you just add your username and password to the mix.

      there are also POP servers for use with other email programs such as Thunderbird and Entourage (mac version of Outlook) these servers use the standard non-SSL ports of 25 and 110

      Either way, at present, it doesn't work! :-)
      .

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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      I just telnetted to port 25 on smtp.mac.com using my sky connection without any problem. It was willing to let me send mail.

      Neither of you are using peer guardian are you? Mine blocked it to start with.

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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      OOOOOoooooOOOooooOOOhhhhhhHH!!!

      That was it!

      I have peerguardian on fire and forget, and I clearly forgot!

      Cheers!

      I can delete the account now - I only signed up for a free trial, but it is rubbish!
      Last edited by the_sky_goat; 12-11-07 at 10:43 AM.
      .

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    8. #17
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Quote Originally Posted by terrorvis View Post
      I just telnetted to port 25 on smtp.mac.com using my sky connection without any problem. It was willing to let me send mail.

      Neither of you are using peer guardian are you? Mine blocked it to start with.
      Ahhhhhhhh, hopefully this is a Eureka moment (and one I should have thought about)! Peer Guardian is also installed on my Mac.

      Without being in front of my computer and Peer Guardian do I have to create a new rule/exception to allow OSX Mail to succesfully connect to the .Mac servers. If so what have you told Peer Guardian to do.

      Cheers in advance.

      spcdust

    9. #18
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Quote Originally Posted by spcdust View Post
      Ahhhhhhhh, hopefully this is a Eureka moment (and one I should have thought about)! Peer Guardian is also installed on my Mac.

      Without being in front of my computer and Peer Guardian do I have to create a new rule/exception to allow OSX Mail to succesfully connect to the .Mac servers. If so what have you told Peer Guardian to do.

      Cheers in advance.

      spcdust
      Try to connect to the servers, and peerguardian should show it is blocked in the log window. Right click on the message and click allow always (or words to that effect).

      Glad to have helped.

    10. #19
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Cheer terrorvis

      I'm fairly hopeful this is the issue as it explains why the connection was instantly refused. It really should have occured to me that Peer Guardian may be a factor as I regularly use the program - but sometimes you can't see the wood for the trees.

      Strange why it should start manifesting itself in recent weeks as nothing has changed on my set-up and it's always been happy to allow my connection to the .Mac servers, maybe it was included on one of the updated lists?

      Anyway, my partner always takes the michael that I use forums but hopefully I am now vindicated - I'll let you know if it works.

      spcdust

    11. #20
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      Re: Sky Preventing Accessing Alternative SMTP / POP servers?

      Quote Originally Posted by spcdust View Post
      maybe it was included on one of the updated lists?
      I suspect it will be that. Mac mail isn't something I use, but peerguardian updates have caused me problems in the past. One day I tried remote desktopping into home, never had a problem before, suddenly it wouldn't work. Checked peerguardian and it was blocking my workplace under 'education'. Fair enough I suppose, I do work for a college!

     

     
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