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    More email woes

    This is a discussion on More email woes within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi - this problem might already have been covered but I haven't spotted it. I have tried to follow the ...

    1. #1
      nessa52's Avatar
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      More email woes

      Hi - this problem might already have been covered but I haven't spotted it.

      I have tried to follow the instructions (not usually a problem for me)

      Hello. You've come to the right place for new Sky Email and Tools, but you're a little bit early.
      We're upgrading everyone in stages to make sure we do it securely. Your upgrade hasn't happened quite yet but you can still carry on using your original email service and getting your emails by logging onto Email Redirect. Rest assured we'll switch you soon and we'll let you know the minute it's done.


      So I go to skybroadband.com:

      Your Sky Email Has Moved To Sky.comThe New Sky.com is now the home of your Sky Email, Tools & Search plus all the best content from Sky online.
      With one simple click make Sky.com your new homepage today by clicking on the "Change My Homepage to Sky.com" link below.
      To view your new Sky Email log into Sky.com by clicking on the "Login" icon featured on the right hand side of the Sky.com homepage, and then enter your username and password.


      I seem to be stuck in a loop and my sky email addresses won't work. I'm starting to wish I'd never left Virgin.

      Any ideas, please?


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    3. #2
      youravinalarrrf's Avatar
      youravinalarrrf is offline Sky User Beta tester
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      Re: More email woes


    4. #3
      nessa52's Avatar
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      Re: More email woes

      Yes no problem. I log in successfully as normal but then I select 'Email & Tools' I get the bad news.

    5. #4
      youravinalarrrf's Avatar
      youravinalarrrf is offline Sky User Beta tester
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      Re: More email woes

      Hopefully it's just a case of waiting for the servers to be updated to fully complete your transfer.

     

     

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