Lost e-mail contacts

[avolee]

done a quick search but cant find anything, has anyone else lost there email contacts, all mine plus a secondary account i setup have lost all contacts. Any help would be appreciated.

[eyemdee]

This is copied from the email sent out announcing the change last week:

IMPORTANT NOTE – your old email and contacts will be moving with you.

You may not see all of your old emails, or contacts you’ve added on your old Sky Email service for a few days after your move - this is normal.

We will be working to move your old emails and contacts across to the new Sky Email and Tools service within 24 hours of the move. However in some cases it may take up to 5 days before your old emails and contacts are available. Please don’t worry, we are keeping your emails and contacts safe and will move them to your new Sky Email as soon as we can.

[avolee]

Ok, cheers for that.