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    New Sky Email Tips & Solutions - so far...

    This is a discussion on New Sky Email Tips & Solutions - so far... within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Originally Posted by Alan b It can't be done, . Tks Alan. Any knowledge te the files I asked about?...

    1. #81
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      Re: New Sky Email Tips & Solutions - so far...

      Quote Originally Posted by Alan b View Post
      It can't be done, .
      Tks Alan. Any knowledge te the files I asked about?


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    3. #82
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      Re: New Sky Email Tips & Solutions - so far...

      Hi All

      This is my first post to the forum.
      I have finally exhausted all my searching and decided to ask for help here.

      Everything i've read relates to pop3 email.

      My situation is:

      Im using IMAP
      This enables me to access on my laptop, at work and on my iphone and keep all the messages in all locations
      However I can access from work through the web portal perfectly, and on my iphone perfectly , but Windows Vista Mail has not worked for about 2 / 3 weeks now just rejects my username and password credentials.

      I dont use pop3, only IMAP, but cant understand why it works on liine and on my phone wirelessly

      Any help would be much appreciated

      Cheers

    4. #83
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      Re: New Sky Email Tips & Solutions - so far...

      You may need to ccheck vista hasn't corrupted the password, also try going to the following address and then follow the instructions using the PC you cannot access email through (make sure windows mail is closed).
      www.sky.com/unlock

    5. #84
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      Re: New Sky Email Tips & Solutions - so far...

      My wife seems to be getting this error when she's trying to send a email from outlook (XP)

      An unknown error has occurred. Subject 'List', Account: 'Charlotte', Server: 'smtp.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B

      Any ideas please?


      Thanks.

    6. #85
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      Re: New Sky Email Tips & Solutions - so far...

      Quote Originally Posted by matrixsc View Post
      My wife seems to be getting this error when she's trying to send a email from outlook (XP)

      An unknown error has occurred. Subject 'List', Account: 'Charlotte', Server: 'smtp.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B

      Any ideas please?


      Thanks.

      Ok fixed i hadn't got " My server requires authentication " ticked though I'm sure i had when i set this up a while ago , weird....

    7. #86
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      Re: New Sky Email Tips & Solutions - so far...

      I had the same problem and resolved it by completely removing the email account and starting a new one.

      Hope this helps

    8. #87
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      Re: Email Tips & Solutions - so far...

      Quote Originally Posted by RYTON View Post
      Tried the solution for adding additional users - added a new one - this went ok but when clicking on the link
      http://mail.tools.sky.com/

      Went to a Google page with the message - Google Apps - Invalid Email

      Any ideas anybody.
      It works for me on 3 browsers and 2 different computers.

      I wonder whether you have got some cached data somewhere which is confusing it.

      Try clearing your browser cache and trying again

    9. #88
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      Re: Email Tips & Solutions - so far...

      Quote Originally Posted by doramider7 View Post
      It works for me on 3 browsers and 2 different computers.

      I wonder whether you have got some cached data somewhere which is confusing it.

      Try clearing your browser cache and trying again
      Was that before you went to Hanoi in Vietnam.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    10. #89
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      Re: New Sky Email Tips & Solutions - so far...

      I have my sky emails going into outlook express on old computer. I have now set up new computer with Outlook but emails still go to old computer. What do i do?

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      Re: New Sky Email Tips & Solutions - so far...

      You can change the account to IMAP. In theory this should allow you to access the account on both computers.

      I've had a few issues with this in the past and only been able to read message on one PC from my Sky email account.

      The alternative is to transfer all the old emails to your new PC. If you use Windows Live Email you will find the accounts & emails can be transfered across. It might be possible to copy over the rules from Outlook Express as well, but this will require some tinkering with the Registry.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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