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    Missing Email Accounts - Please Help

    This is a discussion on Missing Email Accounts - Please Help within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I was changed over to the new email service on the 7th but I haven't got a clue how ...

    1. #1
      magpies75's Avatar
      magpies75 is offline Sky User Member
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      Missing Email Accounts - Please Help

      Hi,

      I was changed over to the new email service on the 7th but I haven't got a clue how to access my email!

      I can login ok and check usersname@sky.com but what about all the other email accounts I had previously with the old service?

      I don't even use username@sky.com I use the email addresses I setup myself.

      I just can't find out how to access them with the new service.

      Am I being think? or did sky forget to move them?

      I phoned tech support and they just say they are working on the problems.

      I normally use pop3 but I would be happy to use webmail for now just so I can access my emails.

      Please help. I'm need to read urgent emails over the last 2 days.

      Thanks
      *** Get paid to play games ***
      http://www.uvme.biz/22962GH


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Missing Email Accounts - Please Help

      Have you tried going to sky.com, email and tools and then log into the account you are trying to access?
      Once you log into one of your sub-accounts go through the steps to enable POP access and then adjust your POP software settings for the new POP and SMTP addresses that will be used.

    4. #3
      magpies75's Avatar
      magpies75 is offline Sky User Member
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      Re: Missing Email Accounts - Please Help

      I got in :-)

      Thanks for your help.

      I was trying my email address instead of username.

      I can worry about the pop3 later.

      Cheers
      *** Get paid to play games ***
      http://www.uvme.biz/22962GH

     

     

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