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    I can send e-mail on OE but only receive on Sky site.

    This is a discussion on I can send e-mail on OE but only receive on Sky site. within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; See above! Do my settings need tweeking?...

    1. #1
      jarr's Avatar
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      I can send e-mail on OE but only receive on Sky site.

      See above! Do my settings need tweeking?


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    3. #2
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      Re: I can send e-mail on OE but only receive on Sky site.

      Are you trying to send yourself a test message, or is there mail sitting in your sky webmail which will not download.

      If it is just your own test messages sent from OE using your sky account then they will not download back into OE.
      .

      .
      Sky Email Help
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      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
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      You could also try one of these 12 free email services:


    4. #3
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      Re: I can send e-mail on OE but only receive on Sky site.

      I have just moved across to the new Sky email service that is hosted by Google

      I won't log me into the Incoming mail server through OE

      I have checked the password

      I have changed the POP and SMTP settings including port numbers and SSL flags

      The password works fine on the webmail service

      Same problem with both the email accounts in my family

      I cannot send email out from OE either

      Is anyone else working ok on the new platform?

      Cheers, Fasttoes

    5. #4
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      Re: I can send e-mail on OE but only receive on Sky site.

      i have just set mine up took about hour but all working and i get test message back on outlook 2003

    6. #5
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      Re: I can send e-mail on OE but only receive on Sky site.

      your login /user name in outlook has to be changed ie joe.blogs to joe.blogs@sky.com also have you enabled ur sky mail to use pop

    7. #6
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      Re: I can send e-mail on OE but only receive on Sky site.

      sorry also i logged into sky and did forgotpassword even tho i have not then typed in the same password which it says cannot use ,then logged in again,as the transfer may not sync ur password correctly

    8. #7
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      Re: I can send e-mail on OE but only receive on Sky site.

      I had an email from sky this morning instructing me that I've now changed over and to login to the tools portal and enable pop.
      I have logged into sky.com/tools but when i select the inbox i just get a page with an advert on it. I know something has changed as i am not receiving any emails on my sky email account. I havent changed any settings yet in outlook as when i test account it is all ok. If i change the settings in outlook to the new settings the test fails at the password stage.
      Can anyone help?

    9. #8
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      Re: I can send e-mail on OE but only receive on Sky site.

      i would try again tomorrow i got the mail 2 days ago but was only able to make changes today

    10. #9
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      Re: I can send e-mail on OE but only receive on Sky site.

      Quote Originally Posted by chrisc View Post
      i would try again tomorrow i got the mail 2 days ago but was only able to make changes today
      Oh, ok thanks, at least i know it's not just me and it saves me a lengthy call to sky.
      I'll keep trying see how it goes.
      Sue

    11. #10
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      Re: I can send e-mail on OE but only receive on Sky site.

      "To help would be a great adventure"

     

     
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