Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 4 FirstFirst 1234 LastLast
    Results 21 to 30 of 40

    Email servers down till Friday!?

    This is a discussion on Email servers down till Friday!? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Well I am using Outlook 2002 and am Receiving emails ok but cannot send via oulook ! I spoke with ...

    1. #21
      HughB's Avatar
      HughB is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Well I am using Outlook 2002 and am Receiving emails ok but cannot send via oulook !

      I spoke with Sky and like many got the cold shoulder treatment ..so I will have to use the sky mail portal for now and hope they will fix ?...still concerned it is a fault in the outgoing server settings ie smtp to 465.... if i use 25 and no ssl tick box, emails go and account test settings comes back ok ..but email disappear into the ether on exit from outlook using a rebound to own mail test !


    2. Advertisement
    3. #22
      the_sky_goat's Avatar
      the_sky_goat is offline Sky User Member
      Exchange: 01243
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Location
      West Sussex
      Posts
      636
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Quote Originally Posted by HughB View Post
      ...still concerned it is a fault in the outgoing server settings ie smtp to 465.... if i use 25 and no ssl tick box, emails go and account test settings comes back ok ..but email disappear into the ether on exit from outlook using a rebound to own mail test !
      There is nothing wrong with the server, it's working for many people just fine.

      However, you could try using smtp.googlemail.com instead to see if you get a result. I used pop.googlemail.com and smtp.googlemail.com for my skoogle account and it works just fine.

      Also, bear in mind that skoogle will not allow you to receive emails sent from your own email address via POP3. So if you send a test message from yourusername@sky.com to yourself it will arrive at skoogle webmail but not download to your POP3 client.
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    4. #23
      D24601's Avatar
      D24601 is offline Sky User Member
      Exchange: Sutton-In-Ashfield
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      98
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Quote Originally Posted by tonyjeffs View Post
      Nomy
      -Me who can recieve but not send with Thunderbird. I don't think the servers are down because I can send and receive via the sky website.

      Re tech support, if previous experience is anything to go by, they will answer my enquiry by telling me the problem is with Thunderbird and nothing to do with Sky.
      V Frustrating.
      Nope M8 same for me,I can recieve mail but not send it & i'm on win live mail,been messing with things all afternoon with no luck,i just get message "server rejected senders email address", Its doing it on all 4 addies we have, Can't log on to sky portal either,thats coming up with an odd error code 503 or something
      Ohh well looks like we've got to leave it a few days & see what happens,
      D now using his old "easy.com" addy

    5. #24
      lee2007's Avatar
      lee2007 is offline Sky User Member
      Exchange:
      Broadband ISP: unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Jan 2007
      Location
      northumberland
      Posts
      189
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      using microsift office outlook, have changed all settings added the sky.com bit and evrything else, but still not working, i keep getting the enter network password box despite the user name and password been correct.

    6. #25
      Koala5's Avatar
      Koala5 is offline Sky User Member
      Exchange: Dunstable
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Nov 2006
      Posts
      1,964
      Thanks
      9
      Thanked 33 Times in 33 Posts

      Re: Email servers down till Friday!?

      Yep same here can't get on via POP, password box keeps coming up. Just rang Sky and some stupid women tried telling me as I've only just joined Sky my broadband hasn't been activated yet, I've been with them and active since Novemeber last year!!! removed no wonder people get pee'd off with there customer support.

    7. #26
      nomy's Avatar
      nomy is offline Sky User Member
      Exchange: 01565
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Location
      Cheshire
      Posts
      60
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      I've tried everything suggested now. No diff at all. One thing has changed though, I can now see my old spam on the portal website. Up until 6pm it was empty. Nice practical progress that is...transfering my SPAM FFS!

      Can anyone access their other email accounts? I have lost my other three

    8. #27
      Shakka's Avatar
      Shakka is offline Sky User Member
      Exchange: 01461
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Jan 2007
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Changed over to Sky Tools e-mail server tonight, could login to portal but Outlook 2003 wouldn't work despite correct POP settings. However after numerous calls and surfing I found that if repeatedly asked for username and password you need to go to this link and follow the instructions and I'm pretty sure you will get it working. I'm working now!


      https://www.google.com/a/sky.com/UnlockCaptcha

    9. #28
      dancingdog777's Avatar
      dancingdog777 is offline Sky User Member
      Exchange: 01425
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Quote Originally Posted by nomy View Post
      I've tried everything suggested now. No diff at all. One thing has changed though, I can now see my old spam on the portal website. Up until 6pm it was empty. Nice practical progress that is...transfering my SPAM FFS!

      Can anyone access their other email accounts? I have lost my other three
      I have two virgin.net addresses and have changed the smtp to smtp.virgin.net and they work.

    10. #29
      dancingdog777's Avatar
      dancingdog777 is offline Sky User Member
      Exchange: 01425
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Posts
      152
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      Duplicate post removed.
      Last edited by Saturday; 08-11-07 at 12:10 AM.

    11. #30
      lee2007's Avatar
      lee2007 is offline Sky User Member
      Exchange:
      Broadband ISP: unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Jan 2007
      Location
      northumberland
      Posts
      189
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Email servers down till Friday!?

      my email was down tooo, had to log back onto Sky.com - Email & Tools>Tools Page log in etc and enable pop downloads.

     

     
    Page 3 of 4 FirstFirst 1234 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION