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    windows mail issues with sky??

    This is a discussion on windows mail issues with sky?? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; just knew ther'd be problems. been switched over to sky's new email. i want only to keep windows mail in ...

    1. #1
      tonygold's Avatar
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      windows mail issues with sky??

      just knew ther'd be problems. been switched over to sky's new email. i want only to keep windows mail in vista premium.
      changed all settings, but everytime i check for new messages i keep getting the sky email containing instructions for the handover.
      i must have received it at least 30 times, (in fact every time i check for new messages) it says 1 new message - and its that one again!!!! its driving me mad.
      i keep deleting it but for obvious reasons i don't want to block the sender's details.
      i am receiving others, but ones i send to myself to test it out are taking ages to come thru and some don't seem to have arrived at all.
      am i doing something wrong?
      please advise, as i am now not sure i'm receiving all i should be.


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    3. #2
      the_sky_goat's Avatar
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      Re: windows mail issues with sky??

      Hahahaha!!

      The same thing is happening to me - I am up to 34 messages so far. I got bored so I added a rule to delete email with that subject.

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    4. #3
      tonygold's Avatar
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      Re: windows mail issues with sky??

      update -
      have solved above problem. discovered that i had another unchanged account in windows mail constantly downloading sky's message. not sure why this would continually happen - but have managed to stop it now.

      my main prob now is i have to go into sky tools pop setting everytime to change the settings to allow windows mail to download via pop. it tells me its saved the settings but when i go back into it the blue button to enable pop on all emails is not selected. as soonm as i select it and go back into windows mail i can download my emails.
      how can i get these settings saved ( even though i get the changed settings saved message come up) it hasn't??????
      please help.

    5. #4
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      Re: windows mail issues with sky??

      Hi,

      I had a similar problem with the windows pop mail and I just set up my Sky account to forward my emails to my windows live account and there has been no problem since

    6. #5
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      Re: windows mail issues with sky??

      Quote Originally Posted by tonygold View Post
      update -
      my main prob now is i have to go into sky tools pop setting everytime to change the settings to allow windows mail to download via pop. it tells me its saved the settings but when i go back into it the blue button to enable pop on all emails is not selected. as soonm as i select it and go back into windows mail i can download my emails.
      how can i get these settings saved ( even though i get the changed settings saved message come up) it hasn't??????
      please help.
      So when you go into "Forwarding & Pop" it says that POP is disabled? Do you have a screenshot?
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    7. #6
      tonygold's Avatar
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      Re: windows mail issues with sky??

      hi the_sky_goat
      having got a screenshot but
      on the forwarding and pop tab no button is selected blue even though i select the button to enable pop for all emails and save my changes.
      i get a confirmation on screen saying my changes have been saved.
      so then i try to send an email to myself thru windows mail.
      it sends ok. but unless i go back into sky pop setting tab and select the 'enable pop for all mail' button again, i cannot get my email thru windows mail. as soon as i select the button and go back into windows mail, the message downloads instantly.
      i just need to be able to save these settings permanently.
      shouldn't be that difficult?? everything was fine before switch over.
      thanks for help (hopefull)!!!
      tony.

    8. #7
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      Re: windows mail issues with sky??

      I have just set this up at work to receive my mail via pop and outlook express but I have just tried to go back into the portle, it say my log in is incorrect

    9. #8
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      Re: windows mail issues with sky??

      It works after a fashion but I'm still getting the info messages despite changing settings @ Sky end and in Outlook. The problem I have is getting the additional mailbox attached my primary one to work; my wife isn't getting any of her messages so I've taken her account out of the synchonised mail check as she has 138 'you must change your settings' messages. Have also mailed Sky Tech Support.

    10. #9
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      Re: windows mail issues with sky??

      Quote Originally Posted by tonygold View Post
      hi the_sky_goat
      having got a screenshot but
      on the forwarding and pop tab no button is selected blue even though i select the button to enable pop for all emails and save my changes.
      i get a confirmation on screen saying my changes have been saved.
      so then i try to send an email to myself thru windows mail.
      it sends ok. but unless i go back into sky pop setting tab and select the 'enable pop for all mail' button again, i cannot get my email thru windows mail. as soon as i select the button and go back into windows mail, the message downloads instantly.
      i just need to be able to save these settings permanently.
      shouldn't be that difficult?? everything was fine before switch over.
      thanks for help (hopefull)!!!
      tony.
      But does the Status section say that POP is enabled? See my screenshot for how my account is set up (and working) I am on a mac, but aside from the colours the screen should look the same.

      You should try sending an email that is not from your sky account to yourself - if you PM me with your email address I can send you a test mail if you like.
      Attached Thumbnails Attached Thumbnails windows mail issues with sky??-skysettings.jpg  
      .

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      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    11. #10
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      Re: windows mail issues with sky??

      I'm having the same issue with Outlook 2003. Keep having to reselect enable POP on the portal to force it to download any mail to Outlook. If I then send a test mail to myself it just sits on the portal. It shows as POP already enabled each time I go back in but I keep having to reselect Enable POP and then click Save Changes to make it download to Outlook.

      Early days I suppose but a right pain in the asssssssss

     

     
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