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    Email From Address?

    This is a discussion on Email From Address? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, Recently got connected with Sky broadband and i'm having some issues with email...I bought a domain name from 1&1, ...

    1. #1
      hyeung's Avatar
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      Email From Address?

      Hi,

      Recently got connected with Sky broadband and i'm having some issues with email...I bought a domain name from 1&1, and have some email accounts setup which forward email to my @sky.com account. This works fine.

      However, in addition to this, i also want to send emails via my @sky.com account but only show the 1&1 email address to the recipients (FROM part of the email) i.e. me@abc.com . But instead it always shows the sky email address i.e. me@sky.com??
      It appears that the sky email address is always set in the email headers.

      I am using outlook 2003 and this setup worked fine with my previous isp (virgin.net).

      I would appreciate if someone could advise on how i get around this? Or if there is a limitation imposed by sky?

      Many Thanks,
      Hung


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: Email From Address?

      go into the settings for the account in question and click on more options...

      there should be a field for 'reply to address' and i assume it will be the one replies will be directed to...ive not tried it so not 100%
      -------------------------------------------



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    4. #3
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      Re: Email From Address?

      Quote Originally Posted by IAmNotTheEnemy View Post
      go into the settings for the account in question and click on more options...

      there should be a field for 'reply to address' and i assume it will be the one replies will be directed to...ive not tried it so not 100%
      I've gone into the Accounts within settings.
      Added my domain email address;
      Set the option to "reply from the same address the message was sent to";
      Now when i send an email via Outlook 2003 using my domain email address, the reciever now sees:
      [XXX@sky.com]; on behalf of; [XXX@domanname.com]

      It's still not the desired results, as i would the following instead:
      XXX@domainname.com

      Any ideas people?
      Folk out there must have come across this issue......must be a way? or an alternative solution......?

      I also notice, when i send a test email to my sky account via Pop Outlook 2003.....I don't recieve it!? What the heck is that all about?
      However, when i logon to the skys tools to check the inbox....the email i sent is there!?

      Must admit, this Sky email is Kack!

    5. #4
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      Re: Email From Address?

      you have set the google account to forward pop email haven't you?
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    6. #5
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      Re: Email From Address?

      Quote Originally Posted by IAmNotTheEnemy View Post
      you have set the google account to forward pop email haven't you?
      No forwarding has been disabled.....dont quite see your point, why would i need to?

    7. #6
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      Re: Email From Address?

      You shouldn't need forwarding enabled, but check that pop IS enabled.

      Then, goto Settings > Accounts > Add another email address.

      When you've done this Google will send a verification email to your address user@mydomain.com etc - click the link in the new email then go back to Settings > Accounts....you should now be able to set this new address as your 'Default Address'

      Hope this helps
      Chris
      BottyLad


    8. #7
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      Re: Email From Address?

      Quote Originally Posted by hyeung View Post
      No forwarding has been disabled.....dont quite see your point, why would i need to?
      sorry, i meant to say 'you have set your google account to have pop enabled, haven't you?'
      -------------------------------------------



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    9. #8
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      Re: Email From Address?

      Quote Originally Posted by bottylad View Post
      You shouldn't need forwarding enabled, but check that pop IS enabled.

      Then, goto Settings > Accounts > Add another email address.

      When you've done this Google will send a verification email to your address user@mydomain.com etc - click the link in the new email then go back to Settings > Accounts....you should now be able to set this new address as your 'Default Address'

      Hope this helps
      Chris

      Tried adding my domain email addresses. But i've notice that when i do a send from one of these domain adddresses i get the following:

      From: abc@sky.com; on behalf of; Harry [harry@mydomain.com]

      Not the desired result.....as i would want -

      From: Harry [harry@mydomain.com]

      I assume this is a feature and there's no way around this?

    10. #9
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      Re: Email From Address?

      I had exactly the same issue. I have got round it by using the SMTP/POP3 facility of the company I buy my domains from. They were forwarding my email to my Sky email, now I POP the email from them. This cost me 9 per year but at least I have removed the Sky email address from my emails!!

    11. #10
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      Re: Email From Address?

      Or you could use google apps and to achieve the same thing for free...

      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


     

     
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