Hey I've managed to sort this issue out. I've signed up my son and my client to googlemail. It is similar to Sky's new e-mail, only this actually does work. If anyone is on the new system, (which I have now been moved over to) you need to enable POP in the e-mail settings page. You also need to follow the instructions that Sky give you.

However, I am getting three of my e-mails coming through but my primary sky e-mail is not yet coming through nor is my sons. And guess what the Sky tools page is down. What do you reckon, Give it another week?