Results 1 to 4 of 4
Can't get attachments
This is a discussion on Can't get attachments within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I am running Windows Vista Home Premium , & accessing my email through Windows Mail. I can receive small emails ...
LinkBack URL
About LinkBacks- 10-09-07, 04:03 PM #1
Sky User Member
Exchange: 01244Broadband ISP: Not on SkyRouter:Sky TV:- Join Date
- Sep 2007
- Posts
- 1
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Can't get attachments
I am running Windows Vista Home Premium , & accessing my email through Windows Mail. I can receive small emails without any problems, but when someone sends me an attachment it does'nt even get to my inbox. Has anyone had a similar problem ? If so I would be grateful of a soloution. Thanks
Advertisement- 12-09-07, 06:18 PM #2
Skyuser Serial Spammer
Exchange: RedditchBroadband ISP: Max & VM VIP-85 & Be* ProRouter: Sagem F@ST 2504Sky TV:
- Join Date
- Oct 2006
- Location
- Redditch, WestMidlands, England, UK
- Posts
- 3,763
- Thanks
- 0
- Thanked 1 Time in 1 Post
- Blog Entries
- 3
Re: Can't get attachments
I use Windows Mail for my Sky Emails and all the attachments come through O.K.
Can you send attachments O.K?
Do you have any Virus/Spam Protection which could be deleting the Attachments mistakenly?
- 12-09-07, 06:29 PM #3
Sky User Member
Exchange: StevenageBroadband ISP: BTRouter: Non Sky RouterSky TV: Sky+ HD- Join Date
- May 2007
- Posts
- 2,539
- Thanks
- 1
- Thanked 23 Times in 21 Posts
Re: Can't get attachments
Go to the web portal and see if the mail your missing is in the new junk folder on the mail section there.
And before you ask no you can't turn that off, really stupid thing having to go into the web side of it when you use outlook or some other mail program to pick the mail up.
Edit - Also being discussed here
http://www.skyuser.co.uk/forum/sky-b...nk-folder.htmlLast edited by Undecided Adrian; 12-09-07 at 06:41 PM. Reason: added link to another post
- 26-10-07, 12:05 PM #4
Sky User Member
Exchange: 01383Broadband ISP: Not on SkyRouter:Sky TV:
- Join Date
- Oct 2007
- Posts
- 1
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Can't get attachments
my fiend also has this problem. i am an aol user,who sends him attachments that just never open! i have called sky bb customer services on his behalf,but they claim its an aol problem(which it clearly isnt,as all my other friends get the attachments!),i would be grateful,if any answers to this problem arise you could let me know,its all very well saying use windows mail etc,but surely if you pay for a service you expect to receive it??
Reply With Quote
