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    Problem with SMTP at the moment?

    This is a discussion on Problem with SMTP at the moment? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Originally Posted by PeteC yes mail.sky.com works fine Yes, works fine and appears to send email but returns Unkniown user ...

    1. #21
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      Re: Problem with SMTP at the moment?

      Quote Originally Posted by PeteC View Post
      yes mail.sky.com works fine
      Yes, works fine and appears to send email but returns Unkniown user error message to email sent outside the sky.com domain!


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    3. #22
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      Re: Problem with SMTP at the moment?

      Too many people have said the same today, obviously the Sky email server needs a good kicking.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #23
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      Re: Problem with SMTP at the moment?

      it fell over yesterday apparently

    5. #24
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      Re: Problem with SMTP at the moment?

      I've been having trouble the last couple of nights logging onto Sky webmail and My Sky on the internet - would it be the same problem? And what does SMPT and POP3 mean? I use Outlook express as well, but only once a day so not noticed a problem with this...

    6. #25
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      Re: Problem with SMTP at the moment?

      SMTP - simple mail transfer protocol IIRC (used to send email "out")

      POP3 - not a clue what it stands for, but you can receive mail for any email account you hold using a POP3 server (i.e. BTinternet, even though you're connected to Sky)

    7. #26
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      Re: Problem with SMTP at the moment?

      Quote Originally Posted by PeteC View Post
      yes mail.sky.com works fine
      agree with Pete - as soon as I change settings to mail.sky rather than smtp.sky - it works.

      what is wierd is that i have three sky accounts - the other two are working fine on smtp... wierd or what!!!

      Jonathan

      (doesn't POP3 stand for Post Office protocol - though why the 3 - Lord knows!!)

    8. #27
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      Re: Problem with SMTP at the moment?

      Quote Originally Posted by jonathansargent View Post
      (doesn't POP3 stand for Post Office protocol - though why the 3 - Lord knows!!)
      Yes. The 3 means "version 3" of the protocol.

    9. #28
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      Re: Problem with SMTP at the moment?

      Yes, Started Last Night At Around 5.00 Pm Uk Time And It Is Still Occuring 10.51 Am Sunday Smtp Server Not Respondeing Etc. Looks Like Sky Is The Problem As I Can Recieve Ok.

    10. #29
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      Re: Problem with SMTP at the moment?

      Yes, Started Last Night At Around 5.00 Pm Uk Time And It Is Still Occurring 10.51 Am Sunday SMTP Server Not Responding Etc. Looks Like Sky Is The Problem As I Can Receive Ok.

    11. #30
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      Re: Problem with SMTP at the moment?

      Quote Originally Posted by AdamBrunt View Post
      First time I have this problem - since signing up about 3-4 months ago and have always used sky's SMTP server.

      I'm sure it will get corrected pretty quickly but in the world of broadband if you have your own domain name is it possible to setup your own SMTP server ? And would it required the PC to be on all the time ?
      When you buy a domain name most hosting companies will offer web hosting etc but you can also just buy a email hosting service. This means instead of Sky holding and sending your email the company that you have an email hosting service with does all that work for your domain.

      I am with 1and1.co.uk and they charge about 80 pence a month (12 month min contract) for email hosting for your domain name, lots of them do it for varying amounts of money, the easiest thing is to buy the domain name from the comapany that you want email from so you don't have to transfer the domain between companies which costs money.

     

     
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