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    On Demand Download Format

    This is a discussion on On Demand Download Format within the Sky On Demand forums, part of the Other Sky help and support category; For this setting in the customise tab, i only have options for 'SD only' & 'Always ask'. My subscription is ...

    1. #1
      gymno's Avatar
      gymno Guest
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      On Demand Download Format

      For this setting in the customise tab, i only have options for 'SD only' & 'Always ask'.

      My subscription is the legacy package shown as 'Variety HD'.

      Considering that although i don't subscribe to sports or movies, i do have the old HD pack which would give access to the HD versions of those programmes, i was wondering why i don't have the 'HD only' or 'HD if available' option there.

      Currently, everything on demand that i'm able to download & watch can be done so in HD, so why can't i set that as the default?


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    3. #2
      Annie UK's Avatar
      Annie UK is offline Sky User Member
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      Re: On Demand Download Format

      This is because of the stupid rules for the option to be enabled. I removed movies then lost the option of HD when available, so you need at least on set of premium HD channels to get the option which, IMO is totally nuts.

      BTW, I now have the Family pack so get all HD channels other than premium.
      Annie 🦋..........
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    4. #3
      gymno's Avatar
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      Re: On Demand Download Format

      Thanks.

      I thought i'd read something once about needing a premium sub, but like you considered that to be totally nuts so thought it might have been something buggy related to having a legacy package.

      Strange decision sky...

     

     

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