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    Problems with downloading anything on OD - technical fault 10

    This is a discussion on Problems with downloading anything on OD - technical fault 10 within the Sky On Demand forums, part of the Other Sky help and support category; When there is an issue such as this, where it is confirmed by several members attempting to download the same ...

    1. #31
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      Re: Problems with downloading anything on OD - technical fault 10

      When there is an issue such as this, where it is confirmed by several members attempting to download the same programme/film, the best way to get it fixed is to raise it with the provider.

      Sky have no control over the content unless it is from one of their channels.

      In this case the BBC would need to be contacted.

      At the same time, reports like this are useful. There may be an issue with the EPG firmware which hasn't been picked up so I do keep my eyes open for them in case they need to be fed back.

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      Marilyn (03-08-14)


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    4. #32
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      Re: Problems with downloading anything on OD - technical fault 10

      Good point.
      From what i've seen it is mostly affecting bbc iplayer with a handful of itvplayer programmes too.

      I don't recall reading about this issue with a sky programme, although it has all of a sudden cropped up in the last few days & appears to be affecting a lot programmes.

      edit
      The episode of panorama in question, broadcast 7th july (bedlam behind bars) is ok now.
      The HD version at 1.34GB did download quite slowly though.
      Strangely, i saw no SD version there.
      Last edited by gymno; 09-07-14 at 07:06 PM.

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    6. #33
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      Re: Problems with downloading anything on OD - technical fault 10

      Problem resolved: downloaded the panorama program, and others worked. Hopefully that continues.




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    8. #34
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      Re: Problems with downloading anything on OD - technical fault 10

      New problem: been having continuous problems with getting programs off of BBC IPlayer. whenever I search - primarily bbc one - it returns 'no programs of this type.' Even though I haven't specified a bl***y type! Has being permeating for about a week and there is also a lack of choice on BBC Two as well; other channels seem ok.

      Anyone else having these problems?

      Thanks.


    9. #35
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      Re: Problems with downloading anything on OD - technical fault 10

      Yep, there has been many reports of this happening with bbc iplayer over the past week.

      Best response i've seen so far is:
      "We're aware of an issue whereby there is no BBC iPlayer content showing since Thursday. Apologies about any inconvenience caused whilst we resolve the issue."

      It's definitely not a problem with your box.

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