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    Pre downloaded progs

    This is a discussion on Pre downloaded progs within the Sky On Demand forums, part of the Other Sky help and support category; Can someone (hopefully from sky decision making team if they read on here) how I'm supposed to find an area ...

    1. #1
      thequeenscheese's Avatar
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      Pre downloaded progs

      Can someone (hopefully from sky decision making team if they read on here) how I'm supposed to find an area where all the pre downloaded to hd box progs are?
      My Internet connection is pretty grim so if I want I start on demand I have to search for what's already downloaded to the box but other than what pops up in showcase(mainly store aswell) iI'm left trawling through every heading and links in the on demand section, why isn't there a section for them? I'm know I'm can turn off the router but that messes with the data automatically speed settings from the isn - it's a pretty dumb move that's now worse after the new search update as there are now non pre downloaded progs in showtime...


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    3. #2
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      Re: Pre downloaded progs

      With the recent changes to the Sky+ HD Firmware, the showcase now no longer has only pre-recorded content. It does however have content which should be available for you to view and not just everything that Sky wish to promote.

      If you were to look at the Showcase section then you should see a 'Play' icon in a circle for any content which is already available to view. If this is missing then it will require you to download the content first.

      At the moment mine is showing Mad Dogs: The Finale as ready to view and The Spa requiring me to download (see pic below):

      Pre downloaded progs-2014-01-02-20.11.04.jpg

      If you were to unplug the Internet connection from your STB you should still see any content which has been recorded on your STB in the Showcase section.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: Pre downloaded progs

      Yeah I know all this, it's a pretty stupid over site by sky they may as well not bother downing anything to the box if we can't find it to view it, and unplugging the router is a pretty poor option, and really affects us with a slow SKY bb connection..

    5. #4
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      Re: Pre downloaded progs

      Unplugging the STB from the Internet was an extreme idea.

      Did you not spot the play icons in the Showcase section though? This is where you can find things which your STB has recorded quietly in the background.

      The image above shows 3 items available to view without downloading from the Internet and two items which would need to be downloaded.

      To get to the Showcase section press <TV Guide> <Red> <Down>. The screen shot above was on my second page. The first screen is full of Sky Store (PPV) content on my STB.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
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      Re: Pre downloaded progs

      Quote Originally Posted by Scubbie View Post
      Unplugging the STB from the Internet was an extreme idea.

      Did you not spot the play icons in the Showcase section though? This is where you can find things which your STB has recorded quietly in the background.

      Look through all your progs in on demand lots of predownloaded stuff isn't in showcase that's my point I'm writing this extra bit as it's forcing me to ad extra characters to post..

      The image above shows 3 items available to view without downloading from the Internet and two items which would need to be downloaded.

      To get to the Showcase section press <TV Guide> <Red> <Down>. The screen shot above was on my second page. The first screen is full of Sky Store (PPV) content on my STB.
      check your on demand sections there lots that pre downloaded that's not in shshowcase, which is my point

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      Re: Pre downloaded progs

      Alright, I see where you are picking these up, but for the few I found, they were also highlighted in the Showcase section with that play icon.

      Name:  ShowcasePlayIcon.jpg
Views: 207
Size:  17.7 KB

      If you could find something which is not in the Showcase section I, or a fellow beta tester, will definitely raise this with the development team.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: Pre downloaded progs

      Quote Originally Posted by Scubbie View Post
      Alright, I see where you are picking these up, but for the few I found, they were also highlighted in the Showcase section with that play icon.

      Name:  ShowcasePlayIcon.jpg
Views: 207
Size:  17.7 KB

      If you could find something which is not in the Showcase section I, or a fellow beta tester, will definitely raise this with the development team.
      for me with the 1tb box( the compact one before the black 2tb) lord of the rings and there liar all and lots more without searching through all the content right now..

    9. #8
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      Re: Pre downloaded progs

      No problem.

      I have raised this. Hopefully the development team will look into this for a future release.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
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      Re: Pre downloaded progs

      Quote Originally Posted by Scubbie View Post
      No problem.

      I have raised this. Hopefully the development team will look into this for a future release.
      Hopefully they will see this was a bad desicion or an over sight

    11. #10
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      Re: Pre downloaded progs

      Hopefully it will be altered.

      I don't have a map of where they are heading, but there is a positive move in general towards making more content available to watch via the Internet.

      The EU Government's goal is to ensure that speeds greater than 30mb are available to everyone in Europe by 2020. Of course this doesn't mean that you have to subscribe to it, but then they don't want anyone to have slower speeds.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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