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    On demand programmes require upgrade

    This is a discussion on On demand programmes require upgrade within the Sky On Demand forums, part of the Other Sky help and support category; Hi. I have just returned to Sky after many years. There have been many improvements including on demand. I have ...

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      Beeky49's Avatar
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      On demand programmes require upgrade

      Hi. I have just returned to Sky after many years. There have been many improvements including on demand. I have the entertainment package plus sports and movies. I can get the home channel but some of the on demand programmes for that channel say I have to upgrade. Upgrade to what and why?


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      Re: On demand programmes require upgrade

      Sadly Sky changed it so that you need to have the Entertainment+ package in order to get all of the relevant On Demand content.

      You should have no issues with the Movie and Sport sections. Also much of the CUTV should be available to you.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: On demand programmes require upgrade

      Quote Originally Posted by Scubbie View Post
      Sadly Sky changed it so that you need to have the Entertainment+ package in order to get all of the relevant On Demand content.

      You should have no issues with the Movie and Sport sections. Also much of the CUTV should be available to you.
      Is there any way to know which are available and which are not. My wife was very disappointed to see the message about having to upgrade.

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      Re: On demand programmes require upgrade

      Essentially the Box Sets are no good unless you upgrade.

      Perhaps someone else who has just the Entertainment pack could provide more info?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
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      Re: On demand programmes require upgrade

      Quote Originally Posted by Scubbie View Post
      Essentially the Box Sets are no good unless you upgrade.

      Perhaps someone else who has just the Entertainment pack could provide more info?
      This is confusing. I have had the box 3 days and downloaded programmes from the comedy,drama and arts box sets. Just occasionally I get the upgrade message. Thank you for your quick response.

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      Re: On demand programmes require upgrade

      If the problem continues, call Sky and ask them to re-pair your card as it may not have paired properly with your box.

      TomD


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