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    Sky tv subscribe r cant get sky store movies

    This is a discussion on Sky tv subscribe r cant get sky store movies within the Sky On Demand forums, part of the Other Sky help and support category; Hi, first time poster, went to order a film via on demand sky store only to get a message "you ...

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      Sky tv subscribe r cant get sky store movies

      Hi, first time poster, went to order a film via on demand sky store only to get a message "you cannot record this programme" tried researching and as far as I can tell we should be able to pay for a movie this way, never tried before. Ethernet cable connected to router and sky + box settings look fine too. Any ideas?


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      Re: Sky tv subscribe r cant get sky store movies

      only to get a message "you cannot record this programme"
      What is the name of the film? Could this mean you can only stream it?

      TomD


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      Re: Sky tv subscribe r cant get sky store movies

      Which STB do you have?

      If you have either a DRX890 or DRX895 you will need the latest firmware for this to work with just the Ethernet cable connected.

      In all other cases you will also need the telephone line connected as well.

      Check this link: http://www.skyuser.co.uk/forum/sky-h...-versions.html

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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