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    On demand

    This is a discussion on On demand within the Sky On Demand forums, part of the Other Sky help and support category; Seawright --can`t get to Master Socket too many books & furniture in the way. Have swapped the short Ethernet cord ...

    1. #11
      pntalbot8's Avatar
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      Re: On demand

      Seawright --can`t get to Master Socket too many books & furniture in the way. Have swapped the short Ethernet cord that serves from SKY Router to back of desktop Computer with the Ethernet cord that came with On Demand Black connexion Box, but fault not on now. Keep trying to reproduce fault it won`t Re appear-- is this the answer above, although Desktop working Ok on this other Ethernet Cable. If not i will get a New Ethernet cable10m from Maplin.Thanks for help.


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    3. #12
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      Re: On demand

      I wonder if the problem is related to the wireless adaptor or Sky box getting a DHCP lease from the router. I don't have a Sagemcom router so I can't advise on where the settings can be found but if you change the lease time to 10 minutes or 1 week does it effect the time that On demand works before the fault appears?

    4. #13
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      Re: On demand

      Seawright-- I have tried that Lease Time adjustment yesterday--still the same-- Thanks. I will Order from Ebay a 15m Ethernet Cable---(there so cheap), PS On Demand at moment OK something is Intermittent.
      Last edited by pntalbot8; 08-07-13 at 02:15 PM.

    5. #14
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      Re: On demand

      I will Order from Ebay a 15m Ethernet Cable---(there so cheap),
      Be aware that they are cheap for a reason. Usually because aluminium is used instead of copper and low quality connectors are used. Make sure what you buy is solid copper and not CCA or you may be creating more problems.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    6. #15
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      Re: On demand

      Isitme ---Thanks for your Comments about Ethernet Cable.

    7. #16
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      Re: On demand

      Scubbie,Seawright,ISITME,

      I bought Ethernet Cable & ran it from STB to Sky Router internally and this was OK. So fault was on 8months old On Demand-Connector Box.
      Thanks for help

    8. #17
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      Re: On demand

      If connector box is only 8 months old it will still be under warranty. If you explain the situation to Sky they will send you a free replacement or if you are happy to use the cable they may credit your Sky account with the cost of the cable assuming that it cost less than a replacement connector box.
      Scubbie likes this.

     

     
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