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    Can't seem to watch anything in iPlayer 'Catch Up'

    This is a discussion on Can't seem to watch anything in iPlayer 'Catch Up' within the Sky On Demand forums, part of the Other Sky help and support category; When i select a program, the record symbol pops up and the program appears in my planner with 'SCHEDULED' next ...

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      RipGroove's Avatar
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      Can't seem to watch anything in iPlayer 'Catch Up'

      When i select a program, the record symbol pops up and the program appears in my planner with 'SCHEDULED' next to it, and after a while it changes to 'FAILED' and that's it. Tried several programs and get the same result?


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    3. #2
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      Re: Can't seem to watch anything in iPlayer 'Catch Up'

      Hi,

      Seems On Demand is currently down, not that Sky will admit it yet...

      Sky Help Forum On Demand Issue

      Best Regards

      Jason

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      Re: Can't seem to watch anything in iPlayer 'Catch Up'

      Oh I see, thanks :-)

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      Re: Can't seem to watch anything in iPlayer 'Catch Up'

      happened to me last night too, I fixed it by re-installing software (the holding backup button whilst plugging in)

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      Re: Can't seem to watch anything in iPlayer 'Catch Up'

      Apparently it's working normally again now.

      Probably an overload of demand on the servers, but there won't be a proper explanation from Sky.
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      Re: Can't seem to watch anything in iPlayer 'Catch Up'

      I think the Deleted items folder may be contributing. This is a great idea if it works, but if the items don't delete automatically then it is going to cause problems. Everyone should empty their Deleted folder on a regular basis to make sure the space on the disk is not being compromised.

      Another tip for those with the older boxes is to power down and restart the box every week or two until the next firmware is released.

      This particular problem may also be down to the servers being over stretched. At this time of year everybody and their neighbour wants to use the On Demand service at the same time. This is bound to have an effect on how it performs. Anyone who is desperate to download something should schedule it for during the night, when the servers are likely to be less busy.

      TomD


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      Can't seem to watch anything in iPlayer 'Catch Up'

      It's not working again


      Sent from my iPhone 4

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      Can't seem to watch anything in iPlayer 'Catch Up'

      Mine's not working either.

      Brilliant!

      Sent from my BlackBerry 9900 using Tapatalk

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      Can't seem to watch anything in iPlayer 'Catch Up'

      Emptied the delete folder - no change.
      Rebooted Sky box - no. Change.
      Planner rebuid - it's now downloading.

      Sent from my BlackBerry 9900 using Tapatalk

     

     

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