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    • 1 Post By Scubbie

    On demand screwing with router ???

    This is a discussion on On demand screwing with router ??? within the Sky On Demand forums, part of the Other Sky help and support category; Was't sure which section to put this one in but went with my instinct as I think the coincidence is ...

    1. #1
      blueskyer's Avatar
      blueskyer is offline Sky User Member
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      On demand screwing with router ???

      Was't sure which section to put this one in but went with my instinct as I think the coincidence is just too much.......

      Approx 10 days ago I switched over my white Sky+ box for a black Sky+HD (DRX890) box so I could take advantage of on demand.

      Sky box is close to router so went for simple wired ethernet connection and was up and running in no time downloading stuff from on demand, happy days..... until yesterday, when I appeared to have lost the usual on demand screen setup as shown here.

      Instead with on demand highlighted within the EPG I have a just a plain list of programmes.

      After some investigating it turns out that I've lost the ethernet connection and not just on the port that the sky+HD box was plugged in to.
      I have a DG834GT router (which I stand vertically) and has given perfect service on ALL ethernet ports and via wireless for the last 6 years.

      My main computer is connected via the top ethernet port, let's call it port 1 (remember router is vertical) and has perfect connection but since using on demand via the bottom ethernet port 4, I now seem to have lost ethernet connections on ports 2, 3 and 4 !!!

      I have proved sky+HD box and ethernet cable by briefly running the on demand service via my last good connection on port 1 and all was perfect. Switched back to port 4.....nothing.

      Seems odd that router was perfect up until using on demand. I have previously done lots of other downloading on ports 2, 3 and 4 before without an issue.

      Anybody had anything similar or can shed any light on this ?


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: On demand screwing with router ???

      It is possible that your Sky router has picked this opportunity to signal for its retirement.

      If you happen to have a network switch lying about, I would suggest that you connect it to the router to see what happens. Any LEDs on it could indicate that the ports on the Sky router are failing.

      Alternatively could you borrow a Sky router from someone nearby? If it works fine, then you know that yours is finally wishing to retire.
      gymno likes this.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      blueskyer's Avatar
      blueskyer is offline Sky User Member
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      Re: On demand screwing with router ???

      I should have re-read what I had posted because it's marvellous what you learn by doing this.

      I guess I had already answered my own question !! Thanks for the reply anyway.

      I shall now sulk quietly and order a new Sky hub

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: On demand screwing with router ???

      Why sulk, unless it is actually mourning?

      Quite a few members love the DG834GT and I would imagine that they would hate to give it up. I am sure that you were clutching to straws in the hope that you had missed something.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    6. #5
      Isitme's Avatar
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      Re: On demand screwing with router ???

      Try giving it a blast of DGTeam firmware, you never know it may revive it. I have used it on mine for a long time.
      http://www.siteguru.co.uk/be/netgear/

      If you are contemplating replacing it, you have nothing to loose.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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