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Sky On Demand
This is a discussion on Sky On Demand within the Sky On Demand forums, part of the Other Sky help and support category; I've been over a customers house today to connect their DRX895 to the internet. What I noticed was 'On demand', ...
- 25-09-12, 09:53 PM #1
Sky On Demand
I've been over a customers house today to connect their DRX895 to the internet. What I noticed was 'On demand', something I've not seen before, but they told me it changed yesterday. No problem, as I guessed was just a standard update.
Anyway, it's now on the internet, but how can I / they tell the difference between what's saved on their box and what's downloadable content? Anytime+ used to show and say how big the file was etc, but it doesn't seem to show this?
What I have noticed in the 'Info' is it says to connect to broadband, which it is, but on clicking the program, it opens fine...
I'm confused for a few reasons, which I'm hoping someone can help with;
1. Why is it saying connect to broadband when it is (I've checked the settings, IP address, enabled etc and all fine)?
2. Does it take a day or so to register that it's connected to the internet?
3. How can I / they tell what is downloadable and what is saved on the Sky used part of their box?
Hopefully that makes sense and someone can help?
- 25-09-12, 10:30 PM #2
Re: Sky On Demand
Also the Sky Remote hadn't been correctly programmed. It is such a simple task to visit the uebv site and get the correct codes:
Sky.com - Find your remote control code
We managed to get it all sorted for her a couple of days later when we visited her.
If you press the 'i' button you will see how large the download is. It can be on the 2nd or 3rd screen. Download sizes vary from say 59MB for the 'Sky Anytime+ Demo' to 4, 5 or even 6GB or more for some HD content. Most Sky Movies take up to 3.5GB in HD, but Sky Sports HD content can be much larger. This is because there is often more movement on the Sports content than a movie.
Check out 'Championship - B'ham v Barnsley' which is 8.31GB. Ok it is also 137 minutes long, but it doesn't even have surround sound.
There is a post on this forum which provides some ports to be opened.
Also it is worth mentioning to new customers that the Sky Store contains only PPV content. Prices vary and pressing the 'i' button will show this information.
Finally 'Catch Up' was added to the line up today. This means that people can now access the ITV Player and Demand 5 content too. Sky has also added a couple of buttons in the catch up section for their own channels and Sky Sports.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 26-09-12, 03:58 PM #3
Re: Sky On DemandWhy is it saying connect to broadband when it is (I've checked the settings, IP address, enabled etc and all fine)?
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 26-09-12, 11:12 PM #4
Re: Sky On Demand
Well, all up and running today, but wasn't as straightforward as hoped.
First up, it wasn't enabled on the account - I find this bizarre that this is even an option... Surely it should be on by default?
Once enabled on the account, it still wasn't working and after 5 mins or so troubleshooting, when the Sky engineer fitted the new 1TB box, the new card went into the old box and the old card in the new box. As a result, the cards were in sync with the wrong boxes. Swapped them over and hey presto, 'On Demand' :-)
Thanks for all the pointers, appreciated!