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    How to setup the Ipod Touch / Iphone for Sky Emails (With Pics)

    This is a discussion on How to setup the Ipod Touch / Iphone for Sky Emails (With Pics) within the Sky Broadband Tutorial section forums, part of the Sky Broadband help and support category; I get exactly the same errors as mentioned by others despite following instructions exactly " Cannot Get Mail "The username ...

    1. #41
      curlu's Avatar
      curlu is offline Sky User Member
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      Re: How to setup the Ipod Touch / Iphone for Sky Emails (With Pics)

      I get exactly the same errors as mentioned by others despite following instructions exactly " Cannot Get Mail "The username or password for "imap.tools.sky.com" is incorrect.
      Any updates on setup that I need to be aware of?


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    3. #42
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      Cgames is offline Sky User Member
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      Re: How to setup the Ipod Touch / Iphone for Sky Emails (With Pics)

      I am new to this forum however i am trying to set up my iphone 4 to access my sky e-mails.
      I am following the two pdfs on the subject which are great but have encountered problems.
      I am trying to set up the wi-fi on the phone.
      This what i'm doing step by step:-
      -i phone home page
      -Settings
      -Wi-fi
      -Wi-fi set to ON
      In the "Choose a Network" it has a list of :-
      SKY16960 with a lock and Wi-Fi abbreviation next to it. When i tap this it comes up with "Enter Password". Is this the password that i use when siging in to Sky to access my e-mails? I have entered this password and press JOIN but it then comes up with "Incorrect password for "SKY16960" and this is what is throwing me.

      Any help guidance would be helpful.

      Alternatively who would i ring to discuss this with? SKY or Apple? I know it would cost me but i'm willing to do so to get the thing sorted.

      Thanks,

      Chris

    4. #43
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      amsterdam al is offline Sky User Member
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      Re: How to setup the Ipod Touch / Iphone for Sky Emails (With Pics)

      Hi, I am trying to set up sky e-mail on my touch but cannot get your tutorial to download, i keep getting the message that the file is damaged. Is this me or has something happened.
      Thanks in advance

      Al

    5. #44
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      Re: How to setup the Ipod Touch / Iphone for Sky Emails (With Pics)

      @Cgames
      I don't know why no one answered your query at the time, but the phone requires the Network key from your router. This is on the card you received with it or on the router label. It is all capital letters, no numbers.

      @amsterdam al
      The PDF is opening and downloading OK for me. Try opening it direct, if that does not work, try using another browser.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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