Activated now then please post info here

[phoe]

If you have a noise margin greater than about 7.4dB, try rebooting the router so it re-negotiates the connection, as there's a good chance you'll connect at a faster speed.

[runonpark]

ordered 5th June
modem arrived 11th June
line activation due 14th June
line activated 14th June - but not online until 20th june - apparently install had caused a problem at exchange and took entire exchange out for sky.

[mitchec1]

Ordered 8th June
Router arrived 14th June
Line activated 19th June with no issues

2.92km from the exchange as the crow flies more like 4.5km as the cable goes

DownStream Connection Speed : 4832 kbps
UpStream Connection Speed : 416 kbps
Line Attenuation 59.0 db down 31.5 db up
Noise Margin 8.4 db down 14.0 db up

Switched from a 4mb VM connection to Sky Mid and getting roughly the same speed

[jonnyw]

Not a sky customer -


I work for the tech support though.... and would not touch the service.. its ridiculous.

[Spinal]

Order Date - 14/07/07
Migration - From Pipex
Router Arrived - 20/06/07
Connection Due - 25/06/07
Actually Connected - 25/06/07

Connection Speed 10207 kbps 764 kbps
Line Attenuation 37.5 db 21.1 db
Noise Margin 7.6 db 12.0 db

[Baker]

Order Date - 20/07/2007
Migration - From Zen
Router Arrived - 26/06/07
Connection Due - 29/06/07
Actually Connected - 29/06/07

Connection Speed 7162kbps 764 kbps
Line Attenuation 46 db 25.4 db
Noise Margin 6.6 db 12.5 db

[htafc3stars]

Order Date - 23rd June 2007
Migration - From BT Option 3 to Sky Mid
Router Arrived - 28th June 2007
Connection Due - 4th July 2007
Actually Connected - 4th July 2007 @12.30pm
Up sync speed - 4738 kbps
Down sync speed - 421 kbps
Distance from the exchange - 2..08 miles as the above crow flies states

[velcrohead]

Order Date - 23rd June 2007
Migration - From Zen to Sky Max
Router Arrived - 29th June 2007 (at home rather than work as arranged).
Connection Due - 4th July 2007
Actually Connected - 4th July 2007 @13:55
Up sync speed - 768 kbps
Down sync speed - 8096 kbps (Just ringing to get the proper speed on). Now on ADSL2+ @ 15997 down speed.
Distance from the exchange - 1.05km miles A.C.F.

[terrorvis]

Order Date - 1st July 2007
Migration - From Enta.net (UKFSN) to Sky Max
Router Arrived - 6th July 2007
Connection Due - 11th July 2007
Actually Connected - 11th July 2007 @10:00
Up sync speed - 764 kbps
Down sync speed - 12559 kbps
Fast Path On (not sure how that happened)
Distance from the exchange - 0.7 Miles (crow flying)

No complaints so far!

[Xorro]

Order Date - 3rd July 2007
Migration - From Eclipse Evo 3 Sky Max
Router Arrived - 9th July 2007
Connection Due - 12th July 2007
Actually Connected - 12th July 2007
Line sync speed - 15290 kbps
Up sync speed - 639 kbps
Down sync speed - 12995 kbps
Distance from the exchange - 910 metres ACF