Results 1 to 4 of 4
bt wholesale
This is a discussion on bt wholesale within the Sky Broadband help forums, part of the Sky Broadband help and support category; dose anyone have contact details for them? i did have one number but they only deal with tags. I want ...
- 30-01-07, 05:32 PM #1
bt wholesale
dose anyone have contact details for them? i did have one number but they only deal with tags.
I want to speak to them in connection to the estimated rate peoples line can handle on the sites below.
BT Wholesale
and samknows.
Advertisement- 30-01-07, 06:45 PM #2
Re: bt wholesale
Your wasting your time Lee
Thats just for there network IPStream and has nothing to do with LLU.Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
______________________________________
If you would like to know the straight line distance to your exchange then
click here
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 30-01-07, 07:10 PM #3
Re: bt wholesale
ah forgot about that
the reason i wanted to speak to them was:
I want to know where they get there figures from.
i was a tiscali 2 mb customer, tiscali then said i could have up to 8, i checked bt and samknows, both sites confirmed a speed of 6.5 to 8.
i then moved to there 8meg package, but in the end i only got 2meg, i complained, got back a reply from a moderator on there forums stating that bt and samknows state my line can only handle 2meg!!, so i checked and indeed bt and samknows had changed there minds to 2meg.
now since joining sky, bt and samknows now state i can get 6.5 to 8 again (non llu of course) so am i right in thinking that:
bt do not actualy no what your line will handle so they "estimate", then on signing up too an isp - based on the speeds you get from the isp, the isp then updates bt wholesale who then update the webiste to give the customer the estimate?
its just strange that 3 times bt and samknows have given me different estimates, once on before signin up to tiscali 8mb, then on signup they change it back to 2 meg, i leave s**talli and now they change it to 6.5 to 8
or am i talkin ****** lol
- 28-07-07, 02:06 AM #4
Re: bt wholesale
i am having somewhat of a similar problem. Have you told sky to ring the BT wholesale and find out. What progress if any has been made?