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Ping spiking and jittering!
This is a discussion on Ping spiking and jittering! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Currently had this connection for just over a year and have previously not had problems with it , ping has ...
- 14-01-19, 07:41 PM #1
Ping spiking and jittering!
Currently had this connection for just over a year and have previously not had problems with it , ping has remained consistently low (10-30 depends on game etc) and never had any problems previously.
Though, since about a month ago, the ping has had a tendency to spike up to 300 and fluctuate from 100-300, never finding a stable number, and this happens particularly in the evenings, though I feel the frequency has been increasing more and more.
So I phoned up Sky, currently on ADSL but wishing to upgrade to Fibre, although the infrastructure is not set out so that isn't possible at this point. When I told them about the problem too, they suggested to change the channel on the 5ghz band, even though I told them that I was using my connection through an Ethernet cable not wireless...
Perhaps my router is poor/defunct? I purchased an ASUS RT-AC51U but am pretty bad with technology so it was a failure trying to set it up, though I believe I need to purchase a modem too to get it to work - could anyone possibly help?
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