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cannot contact sky
This is a discussion on cannot contact sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; hello! this is ridiculous, sky doesn't offer anymore email support, their chat is always busy (I wait 2 hours) and ...
- 11-01-16, 07:04 PM #1
cannot contact sky
hello!
this is ridiculous, sky doesn't offer anymore email support, their chat is always busy (I wait 2 hours) and ofcourse I won't be paying ridiculous amounts to call them
this company is a nightmare, is there a way to contact them?
I can't wait to ditch them and go to another provider, but for now I am stuck and I need to contact them
thanks!
Advertisement- 11-01-16, 07:31 PM #2
Re: cannot contact sky
Is your phone with Sky?
Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.
- 11-01-16, 07:38 PM #3
- 11-01-16, 07:42 PM #4
Re: cannot contact sky
So plug a phone in and call them.
Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.
- 11-01-16, 07:50 PM #5
Re: cannot contact sky
I already told you I have NO phone, what part you do NOT UNDERSTAND???
they want us to buy phones and cables to call them? that's ridiclulous
- 11-01-16, 07:51 PM #6
Re: cannot contact sky
Is your broadband via a Sky supplied line and is it your choice not to use a phone?
Their is a reason why I'm asking.Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.
- 11-01-16, 07:58 PM #7
Re: cannot contact sky
If you have a mobile device like a phone or IPad why don't you install the Sky Services App and use that to contact them.
- - - Updated - - -
https://contactus.sky.com/ukDisclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.
- 11-01-16, 09:19 PM #8
Re: cannot contact sky
Perhaps someone on here can help in the first instance.
What is the sky problem you are having?
- 11-01-16, 09:26 PM #9
Re: cannot contact sky
I try to open the 'offers' available and it simply doesn't open
I found a talktalk deal with 11.5 per month for 18 months after cashback
I wonder if sky can beat that and I want to speak to them
if not, I am gone
- 12-01-16, 03:56 PM #10
Re: cannot contact sky
You would be better splashing out a fiver on a phone as even if you want to leave, Sky insist that you call them. For most problems you can use the Contact Us form at https://contactus.sky.com/uk/sky-tv You are unlikely to find offers there however, you must phone them to get an offer.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.