Sky broadband in new place, what speed to expect?

[Kostas]

Hello, Sky broadband (non fiber) was installed 3 days ago. Here are my stats, I dont think DLM has kicked in yet but I'm not too sure. Speed hasn't changed at all since installation date.


What final speed should I expect? Is it weird that 3 days after DLM has not kicked in yet? If I don't get at least 10mb I'm going to cancel it and just use 4G. How long should I wait?

Thank you.

[Isitme]

Your post was put in the moderation queue as you included an attachment and did not have the quakifying 10 posts.

Looking at your figures, with a noise margin of 6db it does not look like you will get much more. DLM usually kicks in withing 3 days of being connected. Check that you are properly connected, either using a central filter or everything else connected to the phone is properly filter. Your best bet may be to plug into the Test socket and check your stats from there. You are looking for an increase in speed or a jump in the noise margin. How to test your ADSL in the Master Test Socket

As a matter of interest, my attenuation is similar to yours and these are my figures,-

Broadband Link	Downstream	Upstream
Connection Speed	12640 kbps	1304 kbps
Line Attenuation	36.5 dB	22.9 dB
Noise Margin	3.1 dB	5.5 dB

[Kostas]

That's terrible news, its a new flat in a new building so no master socket. I'm going to wait a couple more days and then cancel the whole thing. Unacceptable speed and fiber is not available yet. I used to get 20mb in a 100+ year old house.

[Koala5]

It's nothing to do with the house, it is to do with your distance from the telephone exchange. That's why when you order they quote speeds 'up to' You should still have a master socket even in a new build.

[Hedgehog1979]

I have found in a lot of new builds that the master socket is in same location as where the gas and electricity metre are, this may be in a cupboard close to the entrance of the premises.


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[Isitme]

That's terrible news, its a new flat in a new building so no master socket.

It doesn't matter if it is a new building, you will still have a master socket. Have a look around, see if you can trace where the phone line enters the building and look for the first socket it connects to. That is the master socket.