Landline Installation F O C ?

[Isitme]

It depend on your stats. Copy and paste the Stats pane into a post. You may have to stop it to allow you to copy properly.

[Del 80]

Not sure how to do that........the figures above are from the My Sky site.........not from any tests that I have done myself.......any advice on this most welcomed.

[Scubbie]

Try this link:

How To Get Your Sky Hub SR101 Router Statistics

[Del 80]

Done that, but can't seem to paste it onto here.......Del.

[Scubbie]

What are you using to access the router?

If it's Windows I can provide some help. If it's a Mac then hopefully someone else will chip in with some assistance.

[Del 80]

Windows 8.1.......using Google Chrome browser.

[Scubbie]

Ok, I've got a very strange issue here that I've seen for the first time today. I can't appear to see the buttons at the bottom of the page that allow me to see the router's connection stats. Also the button to disconnect & reconnect is missing.

So providing you've still got those buttons, you'll need to work relatively quickly as the popup page will refresh every 10 seconds.

If this sound a little basic, please forgive me. It saves us both going over it all twice.

Highlight all the text with your mouse : Move the mouse to the top left of the popup window. Press and hold the left button and drag to the bottom right of the popup window. You can now let go of the mouse button.

Copy the text: Press and hold the <Ctrl> key (either one, doesn't matter) and then press 'c'. Release the keys.

Open the reply box in this thread. Ensure that the 'WYYSIWYG' display is on (i.e. if you have bold text it looks bold on the display.

Paste the text: Click towards the end of your reply and press and hold the <Ctrl> key (either one, doesn't matter) and then press 'p'. Release the keys.

Finally click the 'Post Quick Reply' button.

[Del 80]

Thanks for that......it still won't work.....must be something I'm either doing or not doing....I will work on it and get back you.......Del