Own router help

[Davi88]

Hey everyone, sorry my first post is to ask for help but I'm really stuck here.I've been having nothing but trouble with sky routers so bought a TP link TD-W8980 to use.I got my username and password using a couple of calculators using the details from my sky hub.I've entered all of these details but my router doesn't get an ip from sky.Any help would be greatly appreciated.

[Isitme]

Looks like you have the wrong username/password. Try checking by using Wireshark.

[Davi88]

Looks like you have the wrong username/password. Try checking by using Wireshark.

Move just managed to get it up and running using the O2 install username and pass.
Bit strange as I was never on O2 but it's working

[Isitme]

Move just managed to get it up and running using the O2 install username and pass.
Bit strange as I was never on O2 but it's working

This login appears to work if you are on an exchange previously serviced by O2, whether you were a previous O2 customer or not. It will not work if you are on an exchange where O2 did not have a presence. There is no guarantee that this will continue to work.

[Davi88]

This login appears to work if you are on an exchange previously serviced by O2, whether you were a previous O2 customer or not. It will not work if you are on an exchange where O2 did not have a presence. There is no guarantee that this will continue to work.

It seems to be working for the minute although I think there's a problem with my line as it keeps dropping every now and then.
Mid it stops working I'll reconnect the old one and give wire shark ago rather than the calculators I'd used originally. I did use 2 to confirm they gave the same answer but guess they didn't work.

[davews]

I am using a TPW8968 which is pretty similar to yours (ex-O2 customer). It is pretty stable, far better than my old Thomson O2 router on a 3km line - connected for 39 days at 8.4Mbs with no dropouts.