ADSL2+ Broadband Unlimited - DSL Stats for ASUS DSL-N66U - High ping?

[FreewayCola]

Hi there

Since I upgraded from my white SKY hub box to ASUS DSL-N66U the speed tests show that I have really high ping of ~60ms. Also the speed tests show a lot more fluctuation than it did with old Sky Box.

Here are the stats

DSL Driver Version	FwVer:5.4.11.31_A_TC3095 HwVer:T14.F7_0.0
DSL Link Status	up
DSL Uptime	0 days 14 hours 5 minutes 16 seconds
DSL Modulation	ITU G.992.5(ADSL2PLUS)
ANNEX Mode	ANNEX_A
SNR Down	5.0 dB
SNR Up	10.5 dB
Line Attenuation Down	23.8 dB
Line Attenuation Up	13.4 dB
Path Mode	Interleaved
Data Rate Down	11263 kbps
Data Rate Up	945 kbps
MAX Rate Down	12560 kbps
MAX Rate Up	945 kbps
POWER Down	19.5 dbm
POWER Up	11.3 dbm
CRC Down	26
CRC Up	0

And here's the speed tests they however between 6mbps and 10mbps DL and 0.6mbps to 0.9mbps UL.

Is it maybe that I shouldn't be using PPPoA VC Mux?

I've been on this connection for a week now, so I would have thought things would have been more stable by now?

[gymno]

Hello FreewayCola.
Welcome to skyuser forum.

Firstly, i must confess to knowing practicality nothing about third party routers.
However, you do have some rather worrying stats there.

With a downstream attenuation of 23.5dB one would normally expect to see:
20Mbps on a good line.
18Mbps on an average line.
16Mbps on a bad line.

Your 'max attainable' is just 12.5Mbps, with an 'actual' of 11.2Mbps.
The upstream is at just 945Kbps too whereas around 1300Kbps (1.3Mbps) would be considered the norm.
So something seems to be wrong somewhere.

Also, the DSL uptime is at 14 hours & 5 minutes, which indicates a resync occurred at around 2:20am last night.
Did you reboot or otherwise create a disconnection then?
If not, it may be that sky's DLM (line management) software has stepped in to retrain the line.

[gymno]

Hi i found some settings in a post from another thread here:
http://www.skyuser.co.uk/forum/sky-b...tml#post432760
So for the multiplex setting VC-Mux is correct, as is PPPoA for encapsulation.

[FreewayCola]

Thanks for the response. I never unfortunately got more than 10Mbps with the SKY Hub anyways.

I can confirm that the DSL is reconnecting every few hours. Not really sure how I can find out what's wrong?

Is there a way to see the DSL settings of my SKY Hub so I can try and replicate them on the ASUS?

Am i better of connecting my Asus as a router to the SKY Hub?

So many questions and so few answers

- - - Updated - - -

Thanks for the response. Not sure what extra stuff is on there unfortunately that can help. It won't allow me to set the MTU to 1500 though.

[FreewayCola]

† Your telephone exchange is enabled for up to 16Mbps services. I guess that might explain part of it

[Isitme]

† Your telephone exchange is enabled for up to 16Mbps services. I guess that might explain part of it

Not really, that's a watch my back figure, all Sky exchanges (except those on Connect) are capable of 24Mbps, so there is something wrong with your connection. Unfortunately your low noise margin shows you are getting as much as your line can take, so it is back to basics. If you have an NTE phone socket, remove the lower faceplate and plug directly into the Test socket. Use only a filter and ADSL cable supplied by Sky, do not use a trailing phone extension. Take your stats from there and post them. You are looking for a substantial increase in speed or the Noise margin.

To ensure it is not something to do with the Asus it would be better if you put your Hub back on line until the problem is resolved.

[FreewayCola]

Alright, I opened the panel of the main socket which is actually not even attached to a wall just put in the little cabinet with the router that came with the place.

Here are the results from the SKY hub router I have

Router Statistics


System Up Time: 00:15:29

Port	Status	TxPkts	RxPkts	Collision Pkts	Tx b/s	Rx b/s	Up Time
WAN	PPPoA	376	272	0	13940	29330	00:00:30
LAN	Down	0	0	0	0	0	00:00:00
WLAN	Up	210695	104399	0	394565	34294	00:14:57

---

Broadband Link	Downstream	Upstream
Connection Speed	11262 kbps	1117 kbps
Line Attenuation	26.0 dB	14.7 dB
Noise Margin	6.8 dB	10.10 dB

[Isitme]

which is actually not even attached to a wall just put in the little cabinet with the router that came with the place.

Are you sure it is the master socket and not simply an extension?

[FreewayCola]

I'm pretty sure it's the master socket. The entire house gets it's phone line from that socket, there's a wire coming out of the wall to it but no idea where that is connected.

[Isitme]

Are there extension wires connected to the front plate or are they all connected to the AB terminals?