changing sky hub for my own router

[disz4me]

i know this has been covered on lots of other threads but as a complete luddite i can't understand a word of the instructions on the posts
i've just joined sky broadband but want to use my own router. is there a compete idiots guide somewhere to swapping the routers?

tia

[bubblegun]

i know this has been covered on lots of other threads but as a complete luddite i can't understand a word of the instructions on the posts
i've just joined sky broadband but want to use my own router. is there a compete idiots guide somewhere to swapping the routers?

tia

You can follow a guide on this forum or you can upgrade to Sky Broadband Unlimited Pro for an extra £5 per month (ie £12.50 instead of £7.50) to get support from Sky for using your own router and can get a static IP and the ability to tweak your own line stats for the type of connection you want. Broadband Pro also gets an exclusive support number and an exclusive area of the Sky Official Help Forum.

I suspect from your post that this is beyond you though!

So keep looking. Until someone else posts...

[disz4me]

thanks

[disz4me]

hi, me again. i've spent a lonely afternoon going through the guide and have managed to extract the username and password. now for a daft question - what do i do with them? i've tried connecting my router but i'm not sure where to put the info

[moleman]

Without trying to sound unkind, the fact you need to ask that questions means you are the type of user for which the Sky router was designed.

If you are unable to find where to put the username and password into your router then you have probably got a cable router instead of an ADSL router. What router do you have? Why are you wanting to use another router?

[disz4me]

not unkind at all. normally i wouldn't be within a hundred feet of anything electrical. the problem is my husband had a brain haemorrhage last year which has left him physically disabled and unable to speak properly. his intellect is still perfect which is the most frustrating thing for him. he's an electronic engineer but will never work again and it drives him crazy when something doesn't work round the house - he knows in his head how to fix it but can't do it himself and can't explain to me how to do it.
i'm gradually learning how to do simple things and we even managed to rebuild his computer a couple of weeks ago but i am not at all technically minded and all i can do is follow instructions blindly.
hubby wanted to change to sky broadband from talk talk as it was much cheaper but didn't realise he wouldn't be using his own router with it. i'm perfectly happy with the sky one - it's perfect for someone like me, hell it even has a smiley face on it to tell me when it's working! but hubby isn't happy with the speed of it and really wants to use his own router, hence the pickle i'm in now

[Meteosat]

If you let us know the manufacturer and model number of your preferred router (possibly on a label underneath?) then I'm sure one of us could help out.
Our warmest greetings to you and your husband.
Cheers

[disz4me]

many thanks the router is a tp link td-w8980.

[Meteosat]

Thanks.

A user guide can be found at:

http://www.tp-link.com/resources/doc...1910010874.pdf

But to get you going - if in your web browser (not e.g. Google search, but the full address pane) you type in 192.168.1.1 You should get to the INITIAL login window. Enter admin for user name and password - for password!

This will then take you into the router setup pages. Where you will find boxes to add the details you extracted from your SKY router.

Let us know if you have any more problems.

All the best

[disz4me]

thankyou!!! i'll let you know how we get on. i sometimes think the pair of us are like richard pryor and gene wilder in 'hear no evil, see no evil', or the chuckle brothers.....