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    Erratic pings?

    This is a discussion on Erratic pings? within the Sky Broadband help forums, part of the Sky Broadband help and support category; The past few days my BQM has been going very weird. Here's a snapshot graph of tonight (Ignore the red, ...

    1. #1
      nellisere's Avatar
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      Erratic pings?

      The past few days my BQM has been going very weird. Here's a snapshot graph of tonight (Ignore the red, DLM resync'd with a change of IP)
      Click image for larger version. 

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      And here's a live graph



      It's normally like the beginning of the snapshot graph, never usually have any issues. This has been happening before DLM. Just wondering what could be happening?

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      Line Stats

      Broadband Link Downstream Upstream
      Connection Speed 15359 kbps 1023 kbps
      Line Attenuation 26.5 dB 14.6 dB
      Noise Margin 3.7 dB 12.12 dB
      Last edited by nellisere; 26-02-14 at 05:42 PM.


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    3. #2
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      Re: Erratic pings?

      That doesn't look too good.

      Are you doing anything such as streaming video content, download/seeding torrents or anything else to keep the connection busy?

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
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      Re: Erratic pings?

      It looks like your noise margin has fallen very low causing a resync. Its a pity you are not also running Routerstats Lite which would show how the margin is behaving.

      TomD


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    5. #4
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      Re: Erratic pings?

      Yes there are times when TV is being streamed, but we've always streamed, and BQM never showed such high ping spikes and so much blue.

      The Resync last night was due to DLM, it put us on the 3dB SNR, so will give that a few days to settle. But like I said, these ping spikes have been happening before DLM.

    6. #5
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      Re: Erratic pings?

      The Resync last night was due to DLM
      If it reduced the noise margin when the line was performing like that, it is not working too well. Don't be surprised if it resyncs again tonight at a higher margin.

      TomD


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    7. #6
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      Re: Erratic pings?

      Quote Originally Posted by Isitme View Post
      It looks like your noise margin has fallen very low causing a resync. Its a pity you are not also running Routerstats Lite which would show how the margin is behaving.
      I have just set Routerstats going so will post a screen shot in a few hours.

    8. #7
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      Re: Erratic pings?

      What I have noticed is it's usually at it's worst between 8:30pm and 3:00am, so let's see if that pattern emerges tonight.

    9. #8
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      Re: Erratic pings?

      Doesn't seem to be an issue anymore. BQM looks fine for my connection (Usually around 5 devices on WiFi at any one time) so will keep monitoring.

      Here's the latest BQM (DLM resynced so new IP)

     

     

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