sr101 orange light very often flashing.

[rimaarts]

so.. i kept bugging and bugging my flatmate until he got wifi for us! problem is that very often in the evenings internet just keeps disconnecting randomly-repeatedly and orange light on router keeps flashing.... we did try calling sky, no help, honestly, im smarter than those telephone tech guys! he even got a new router... one thing techies mentioned that sky router is meant for no more than 3 computers at the same time, but sometimes its up to 6 devices connected...

we do a bunch of stuff online (he movies, me youtube and gaming so by the end of the month traffic is HIG), but we have sky unlimited...

any router settings we could attempt?

[Scubbie]

... one thing techies mentioned that sky router is meant for no more than 3 computers at the same time, but sometimes its up to 6 devices connected...

What a joke!!!!

During the Beta test I was involved with for the Sky Hub SR101 I personally had considerably more than that connected. What was that person you spoke to smoking?

One or two others involved had more than that too. Also someone within Sky tested the SR101 with multiple game consoles.

Seriously though, it the top LED is blinking orange then the issue is to do with te Internet connection. You need to go through the process of checking the line and and telephone socket.

The first and easiest thing to do would be to perform a quiet line test. Using a corded telephone dial '1' and listen carefully for any noise on the line. Ideally the line should be totally silent, however there may be some faint background noise.

Next check that the router is plugged into the Master Socket. Rather than me suggest how you should be connected, could you describe the connections/cabling used please? For example any extensions, microfilters or filtered faceplates, BT Junction boxes.

[speedyrite]

<snip>... one thing techies mentioned that sky router is meant for no more than 3 computers at the same time

Don't be fooled into thinking you're speaking to techies! They're just call centre operatives following scripted solutions...

Anyway I was also on the same beta trial as Scubbie and we had eleventeen devices connected to SR101 and all working quite happily all the time right through the trial.

[Hedgehog1979]

At the moment I have 9 devices connected to my router using either a cabled or a wireless connection and that is with only me awake(going to bed soon), but there is usually more.

Who ever you were speaking was completely wrong about being able to have so few devices connected, in theory you can have something like 253 devices connected although each one connected will reduce the speed each one can connect at.

As Scubbie has suggested if the internet light keeps cutting out I would focus on the set up and if all is okay in the master or test socket speak to Sky as this is something that should be addressed.


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[Isitme]

Just one small point it is the second from top light that indicates the Internet connection, the one with the smiley face. If that is going orange the internet is disconnecting. If it is the third from top then it is the wireless giving problems. The bottom light will only come on with a Sky box connected.

You can also have a look at the router log and see what that reports. http://192.168.0.1 in the address bar, or click the link, enter admin and sky and click the Security link then Logs. Post a copy of the Log if you are not sure what you are looking for.