logging onto sky hub sr101-z get 401 unauthorised

[jbloogs]

Hello,

need a bit of help.

I've had Sky broadband for a week.

When try to logon to the sky hub, I get the "broadband status" "summary setup screen". I don't get a logon panel. If I try any of the top options on the page, I get a blank page and "401 unauthorised".

I've tried rebooting the hub, no good.

I've tried IE, Waterfox, and Chrome. I get the same result on all of them.

I'm using Win 7 Pro x64, via a switch to the Sky hub.

Any suggestions would be appreciated.

Thanks

regards

paul

[Isitme]

I get a blank page and "401 unauthorised".

That's what you get when you cancel the log in page without logging in. It looks like the log in panel is being hidden from you for some reason. Try a full reset of the router by pressing the button on the back for about 10 seconds.

[jbloogs]

Hello Isitme,t
hanks for the quick reply, tried that, no joy.

However, I've managed to get in via a server, also attached to the hub. Had a good look through the hubs interface and found that there is no upnp setup for the desktop, but there is for the server.

Don't know much about upnp, except using it, so I'll set it up and try again.

I wanted access to the hub becaus I couldn't get RDP working from the desktop to the server. So this may solve both problems in one go.

thanks again

Paul

[khile]

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