Slow connection speed

[stephen6409]

I had a problem for a few days last week with my connection dropping out intermittently. This seems to have stopped but my connection speed now appears much lower than I'm used to (normally would be 5-6 mb as opposed to about 3mb as per router stats below).


Router Statistics
System Up Time: 145:45:11

Port	Status	TxPkts	RxPkts	Collision Pkts	Tx b/s	Rx b/s	Up Time
WAN	PPPoA	172873	98136	0	0	0	00:16:27
LAN	Up	5688240	3735839	0	46091	4296	145:45:11
WLAN	Up	2390859	1387832	17	0	0	145:44:45

Broadband Link	Downstream	Upstream
Connection Speed	3134 kbps	797 kbps
Line Attenuation	51.5 dB	31.9 dB
Noise Margin	7.4 dB	13.13 dB

Any help or advice would be appreciated. I'm using a wired connection for my desktop. I do not have a telephone point with a test socket incidentally, though the one the router is using connects directly to the BT junction box on the wall outside my flat.

[boothy_08]

Looks like your line has degraded. The SNR reading is showing its stable at 3.1Mbps but the line speed isn't going to go any higher than the current speed. Are you connected to the master socket? If not please connect your router to the master socket and post the statistics.

[stephen6409]

Thanks for the reply. I don't think there is a master socket in the flat. The socket the router is plugged into runs directly from the junction box on the wall outside ( I live in a block of purpose built flats).

I'm about 2.5km from the local exchange so I'm not expecting anything lightning fast but the speed I'm currently getting seems pretty miserable. The speed tests I've done indicate that I'm not even connecting at the 3 meg+ indicated by the router stats - more like 2.5 - 2.7 meg. It's reasonably ok for everyday stuff but trying to stream anything is next to useless at times.