Results 1 to 4 of 4
1LikesNo broadband or phone since 2pm. SE16. Surrey Quays area.
This is a discussion on No broadband or phone since 2pm. SE16. Surrey Quays area. within the Sky Broadband help forums, part of the Sky Broadband help and support category; It was working fine this morning but just stopped some time after lunch. No phone or internet. Turned it off ...
LinkBack URL
About LinkBacks- 27-06-13, 07:46 PM #1
Sky User Member
Exchange: 7748203Broadband ISP: Sky Broadband Everyday LiteRouter: Sagem F@ST 2304nSky TV: Sky Basic- Join Date
- Jun 2013
- Posts
- 1
- Thanks
- 0
- Thanked 0 Times in 0 Posts
No broadband or phone since 2pm. SE16. Surrey Quays area.
It was working fine this morning but just stopped some time after lunch. No phone or internet. Turned it off and on numerous times and restarted devices.No change. Please advise.
Thanks.
Advertisement- 27-06-13, 08:05 PM #2 gymno GuestExchange:Broadband ISP:Router:Sky TV:
Re: No broadband or phone since 2pm. SE16. Surrey Quays area.
It might be worth a quick 10 second call to sky using your mobile.
The last time i had an outage, i was immediately redirected to a recorded message stating how they were aware of the (exchange) problem & when it should be resolved.
I guess you'd have to have registered the mobile number on your account for that to work though.
08442 414141
- 27-06-13, 08:35 PM #3
Sky User Member
Exchange:Broadband ISP: Sky Fibre Unlimited MaxRouter: Sky Q HubSky TV: Sky+HD box
- Join Date
- Jan 2011
- Posts
- 756
- Thanks
- 43
- Thanked 50 Times in 47 Posts
Re: No broadband or phone since 2pm. SE16. Surrey Quays area.
If you look on saynoto0870.com, there's a geographical alternative to that number (which still works, looks like Sky have finally given up blocking all the alternative numbers now) which will not cost you anything if you ring Sky using a mobile and you are on pay monthly.
Originally Posted by gymno 
- 27-06-13, 08:39 PM #4 gymno GuestExchange:Broadband ISP:Router:Sky TV:
Re: No broadband or phone since 2pm. SE16. Surrey Quays area.
Oops, forgot about that.
At least one of the alternative numbers does indeed work.
Reply With Quote
