Broadband Speeds :(

[velcro]

I've been trying to sort why my auntie's broadband speed has been flagging for the past week or so apparently.

I found that she'd plugged a new phone into a different socket without a microfilter, so I've sorted that but the performance hasn't immediately improved.

I'm a bit confused so am looking for advice. Router stats as below:

Router Statistics

System Up Time: 02:08:00

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN PPPoA 2262 2347 0 757 763 00:06:36
LAN Up 3306 4542 0 624 4266 02:08:00
WLAN Up 123191 97533 0 52494 6050 02:07:34

Broadband Link Downstream Upstream
Connection Speed 511 kbps 413 kbps
Line Attenuation 35.5 dB 21.4 dB
Noise Margin 21.7 dB 16.16 dB

[seawright]

Looks like the speed has been capped in an effort to compensate for the missing microfilter. I would perform a quiet line test and if that's ok leave it a couple of days to see if DLM kicks in again. If not it might be an idea to give BB tech a call and tell them that there was an internal line fault which has been fixed and ask if they can manually restart DLM.