Results 1 to 4 of 4
Skys stance on own routers
This is a discussion on Skys stance on own routers within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by BEusergroup page Q: Can we use our own routers? A: We will be changing our policy on ...
- 29-05-13, 09:13 PM #1
Skys stance on own routers
Originally Posted by BEusergroup page
Seeing I still have access to the be forum I was also able to ask for the following clarification.
Originally Posted by Dragon2611@Be_forum
Originally Posted by Lyssa.Mcgowan (Sky staff) @ BEforum
Whilst we've known for a while that Sky haven't been actively pursuing those of us who choose to use an alternative router it's still nice to hear their official stance on the matter.
In the meantime I'd still suggest anyone who IS using their own router on Sky make sure they know where the Sky supplied router is and ensure you switch to it before calling up for technical support
-
The Following 3 Users Say Thank You to dragon2611 For This Useful Post:
bertiep (29-05-13),dog-man (29-05-13),stereohaven (29-05-13)
Advertisement- 29-05-13, 10:20 PM #2
Re: Skys stance on own routers
From the original post, it seems Sky will be actively allowing users to use their own router and will be changing their T&Cs to reflect this. It will be interesting to see whether Sky continue to send out a router as part of the package (and maybe insist this is connected to help diagnosis of problems) or maybe lower the price if a customer selects to use their own router?
- 30-05-13, 10:42 AM #3
- 30-05-13, 12:13 PM #4
Re: Skys stance on own routers
It does look like this will be the case eventually. I look forward to having less awkward conversations with customers about recontracting or paying £37 for a new router.