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Poor download speeds
This is a discussion on Poor download speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I am getting very poor download speeds at present. If I post the router stats will someone advise me ...
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About LinkBacks- 12-05-13, 04:52 PM #1
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Poor download speeds
Hi,
I am getting very poor download speeds at present. If I post the router stats will someone advise me on how they can be improved?
I am on Sky broadband unlimited.
Router Statistics
System Up Time: 309:24:11
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN MER 5258647 65886370 0 45145 45145 13:12:48 LAN 2396972 1060440 0 1669 240 309:24:11 WLAN 71909084 84353625 0 348972 350666 01:42:04 Poll Interval: (secs)ADSL Link Downstream Upstream Connection Speed 3067 kbps 413 kbps Line Attenuation 35.0db 21.6db Noise Margin 10.8db 16.0db
Advertisement- 12-05-13, 05:46 PM #2
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Re: Poor download speeds
It looks like DLM has found a problem with your line and capped the speeds. Your upload is also very low. Can you plug into your test socket using only the ADSL cable supplied by Sky and post your stats from there. Your speed will probably not improve but we are looking for a change in your noise margins.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
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- 13-05-13, 02:59 PM #3
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Re: Poor download speeds
Sounds very similar to the issue I was experiencing here.
Could Sky's DLM be the issue here, over zealously capping speeds when no such action is required? Although I think a line issue is more likely, if DLM was indeed the culprit it would cause great confusion as people would automatically assume the problem is with their line or internal arrangements.
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