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    Sky internet Download speeds <1MB

    This is a discussion on Sky internet Download speeds <1MB within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey Guys I'm struggling figure out what to tell sky and need your opinions on my connection. Currently my Net ...

    1. #1
      Maxv's Avatar
      Maxv is offline Sky User Member
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
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      Sky internet Download speeds <1MB

      Hey Guys I'm struggling figure out what to tell sky and need your opinions on my connection.

      Currently my Net is getting less than a Megabyte down:

      ADSL Link Downstream Upstream
      Connection Speed 1536 kbps 604 kbps
      Line Attenuation 66.0 db 39.9 db
      Noise Margin 6.0 db 9.2 db

      Checking Samknows, I'm about 1.9 Miles from the exchange. Any idea what kind of speed I should be getting? Do I possibly have a line fault?

      Currently on the sky site I am currently limited to 1.5mb which is becoming a problem as I was able to get at least 5mb down.

      Any help would be welcome!!
      Last edited by Maxv; 23-03-13 at 04:35 PM.

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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Central Scotland
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      Re: Sky internet Download speeds <1MB

      You may be 1.9m from the exchange but your line length, looking at your attenuation, unless there is a fault on your line, is a lot more than that. For an attenuation of 66db, you are not too bad. If your speed was 5mb at one time, then your line or set up is faulty. Please plug into your Test socket, using only the ADSL cable supplied by Sky and post your stats from there.
      How to test your ADSL in the Master Test Socket

      If you do not have a Test socket, remove everything you have plugged into the phone line and again using only the ADSL cable supplied by Sky, plug into your Master socket and post the stats from there.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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