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How do I use sky router obtained from friend
This is a discussion on How do I use sky router obtained from friend within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have had a quick look through http://www.skyuser.co.uk/forum/extra...afe-way-4.html but it is 33 pages long and confused my simple brain. I ...
- 03-01-13, 10:25 AM #1
How do I use sky router obtained from friend
I have had a quick look through http://www.skyuser.co.uk/forum/extra...afe-way-4.html but it is 33 pages long and confused my simple brain.
I have had sky broadband ever since it was introduced and currently have the V1 Netgear DG834 and over time i think the wireless signal has degraded. I contacted Sky to try and get a replacement router for my loyalty, but they insisted i would have to pay for the new Hub. My friend has just got sky fibre so his sagem modem is going spare.
Will it work if i just plug the sagem modem into my existing setup or do i need to do additional steps? If there are additional steps would you describe them as easy, medium, difficult (so i can gauge whether it is worth the effort). Could someone also please tell me what i would need to do?
If icannot get it to work, can i just plug my netgear DG834 back in and it will work as before (or will my tinkering with the new modem stop my existing one functioning)
Finally, do you think i should persist trying to get a free hub out of sky (eg by threatenning to leave), or am i unlikely to be successful
Thanks In Advance
Advertisement- 03-01-13, 01:11 PM #2
Re: How do I use sky router obtained from friend
You friend will need to keep his Sky router to himself, even if he is using a non-Sky router.
However if he was using another Sky router on his previous ADSL connection, then you can just plug it in on your ADSL connection. No other changes are required for it to work.
I would recommend that you reset the router, then change the SSID (Wireless name) and password to one of your own choosing.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 03-01-13, 01:11 PM #3
Re: How do I use sky router obtained from friend
Will it work if i just plug the sagem modem into my existing setup
I have read that there are few if any special offers available to Cancellations, so you are unlikely to have much luck threatening to leave.
You friend will need to keep his Sky router to himself, even if he is using a non-Sky router.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 03-01-13, 01:15 PM #4
- 03-01-13, 01:23 PM #5
Re: How do I use sky router obtained from friend
Thanks. I wondered if somehow Sky were able to restrict the access to the adsl line to only a router supplied specifically for that line (if that makes sense).
So in theory, could i get any sky router off ebay as a replacement, and it work without having to do any firmware flashing etc?
Do you happen to know if the later Sagem modems have better WIFI than the original DG834. The modem is over 5 years old, gets very hot, and I suspect is not as good as when it was originally supplied
- 03-01-13, 01:34 PM #6
Re: How do I use sky router obtained from friend
Most routers you buy from eBay will work OK, but some are banned, not regisered or even faulty. It is a chance you take.
Whether the Sagem is better than the Dg834GT is debateable, if it is the original Sagem 2504 then I would say it is not. If it is the 2504N then it may have slightly better wireless performance, but if you have a Super G adapter it will be worse. I am still using my GT, but as I test out routers now and again it has not been connected permanently. I also use DGTeam firmware, which is a lot better than the Sky offering.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 03-01-13, 02:41 PM #7
Re: How do I use sky router obtained from friend
Thanks again
BTW, do you have a link to latest DG firmware and simple instructions of how to install it?
Finally, I think the antenna is removable on this router - is there any scope for adding a better one?
- - - Updated - - -
Thanks again
BTW, do you have a link to latest DG firmware and simple instructions of how to install it?
Finally, I think the antenna is removable on this router - is there any scope for adding a better one?
- 03-01-13, 05:08 PM #8
Re: How do I use sky router obtained from friend
You can download the firmware from here - http://www.siteguru.co.uk/be/netgear/
I would advise you to try this one first - DG834GT_V1.02.16_DGTeam_0848 as some have had difficulties with the latest version.
This should install using the Web interface on the router, if it doesn't you will have to use the Recovery Utility Method, as outlined here. DG834, DG834G Router Recovery Utility
Note that this is difficult to get working with anything but XP, although it can be done.
Some find that this is required -
http://www.skyuser.co.uk/forum/askin...gt-router.html
Please do not attempt this unless you have another working router as it could fail, brick your router and leave you with no way to get on the internet.
You could try a higher gain antenna, but it will not help if the card is failing.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 05-01-13, 12:49 AM #9
Re: How do I use sky router obtained from friend
I'm using V1.04.13
How old is this version?
You mention a warning - Is it safe to upgrade the firmware or can it be dangerous (should i wait until i get my friends sagem router working)
- 05-01-13, 01:07 PM #10
Re: How do I use sky router obtained from friend
I would advise you to wait until you have the other router working before you do anything with the GT. There is always a chance that things will go wrong when upgrading firmware, especially on older routers.
You have the latest Sky firmware for the GT which 'broke some functions on the router.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.