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    Broadband Set to 2Mb and Drop Outs

    This is a discussion on Broadband Set to 2Mb and Drop Outs within the Sky Broadband help forums, part of the Sky Broadband help and support category; deleted...

    1. #1
      rickster245's Avatar
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      Broadband Set to 2Mb and Drop Outs

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      Last edited by rickster245; 07-09-18 at 03:41 PM.


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    3. #2
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      Re: Broadband Set to 2Mb and Drop Outs

      It looks like your line has suffered from some temporary interference, causing DLM to kick in and reduce the speed. Best thing to do is plug into the Test socket using only the ADSL cable and filter supplied by Sky and take your stats. If the noise margin rises that indicates you are getting interference from your internal wiring. You should fit and use a filtered faceplate.

      If there is an improvement or not, leave it in the Test socket, call Sky and ask them to run DLM training again. If they refuse ask them to configure your line manually as you have made improvements and should have a better speed.

      If you have a corded phone, it may be worthwhile plugging it into the test socket, dial one digit and listen. If there is any noise report it to your phone provider as a noisy line.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Broadband Set to 2Mb and Drop Outs

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      Re: Broadband Set to 2Mb and Drop Outs

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      Last edited by rickster245; 07-09-18 at 03:41 PM.

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      Re: Broadband Set to 2Mb and Drop Outs

      If it is still dropping out in the Test socket, that suggests you have a fault on your line. All you can do is call Sky and ask them to investigate.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Broadband Set to 2Mb and Drop Outs

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      Last edited by rickster245; 07-09-18 at 03:41 PM.

     

     

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