Slow 2MB connection with a high noise

[sallah85]

Hi,

First time poster so please be nice.

I have been with Sky for a few months now and noticed that my speed has been up and down. Some days I have 4 but the majority its stuck at 2MB. Router statistics show the following

System Up Time: 0:22:21

Port	Status	TxPkts	RxPkts	Collisions	Tx B/s	Rx B/s	Up Time
WAN	PPPoA	6880	6872	0	46	0	0:05:42
LAN	Up	20046	18626	0	7955	1478	0:22:21
WLAN	Up	547	99	0	10	7	0:22:03

ADSL Link	Downstream	Upstream
Connection Speed	2560 kbps	510 kbps
Line Attenuation	41.5 dB	29.1 dB
Noise Margin	16.6 dB	9.0 dB

I think the Line Attenuation and Noise Margin are excessive but I dont know if that is just me. What would I need to do to fix this. My modem is plugged into the master socket. Any help greatly appreciated.

[Scubbie]

Could you plug just a corded telephone into the Master socket, dial '1' and listen carefully.

Ideally it should be reasonably quiet. If you hear a lot of hissing or crackling then you have a line fault which needs to be reported to Sky.

If you just hear a high pitched noise, like a fax machine, then this is fine.

[boothy_08]

I would try the router in the test socket located behind the faceplate.

Check the line statistics to see the differences after the router is connected to the test socket.

Your line should sync around 7.4 - 9.0Mbps.