Broadband been running slow for the last few weeks

[JonSteffi]

Hi,
My sky unlimited adsl has been running very slowly for the last few weeks with frequent disconnects and drops. I do live a few km from the exchange so the speed is normally around 2 Mb/s but recently it has struggled to get above 500k.

My stats are below - I'm sure the noise margin was lower before. Phone and router plugged into the main socket and plugging into test socket doesn't seem to affect the speed or stats.

Any help/advice would be much appreciated.
Jon

System Up Time: 230:24:32
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 163776 202290 0 22803814 174989172 23:22:44
LAN Down 0 0 0 0 0 230:24:32
WLAN Up 1245262 835163 0 1435874331 90374487 230:24:13
ADSL Link Downstream Upstream
Connection Speed 761 kbps 415 kbps
Line Attenuation 57.0 dB 35.1 dB
Noise Margin 15.3 dB 16.0 dB

[tenar]

looks like dlm or something has dropped your sync rate with noise margin of 15db should be close 2 -3 mb , any noise on telephone line or any change on attenuation in test socket, if not call sky support to have line tested