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    Insanely poor. Netflix will not even function.

    This is a discussion on Insanely poor. Netflix will not even function. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all! Been with Sky for years, only on a connect package so i do not expect brilliant speeds. BUT ...

    1. #1
      Twizted's Avatar
      Twizted is offline Sky User Member
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2304n
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      Insanely poor. Netflix will not even function.

      Hi all!

      Been with Sky for years, only on a connect package so i do not expect brilliant speeds.


      Here are the stats

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 49765 45825 0 41 52 7:59:25
      LAN 43 0 0 0 0 266:14:28
      WLAN 868905 872668 0 82 55 0:11:28
      ADSL Link Downstream Upstream
      Connection Speed 3776 kbps 448 kbps
      Line Attenuation 33.0 db 19.5 db
      Noise Margin 19.1 db 28.0 db

      Is there anything that can be done as i literally can barely use the internet? I love to game and use streaming services but this is now impossible...

      Thanks for your time people! :-)


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Sky TV: Sky+ HD
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      Dec 2006
      Central Scotland
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      Re: Insanely poor. Netflix will not even function.

      You are never going to get a very high speed on Connect, but in saying that you should be getting the maximum the package provides, 8128kbps. You have a very high noise margin which should allow a lot more. I notice that your WAN time is only 8 hours, which means your connection dropped for some reason. Can you check that your setup is OK ie, you have filters on all connections to the phone line, this includes especially the Sky STB, just in case you have an internal problem. When you have done that, call Sky and tell them you are suffering from very low speeds, can they get on to BT and get it increased.

      If you have an NTE5 line box, buying and using a filtered faceplate is highly recommended, as this isolates all your internal wiring.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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